Guspora vs Serfy

Guspora is elevator inspection and compliance software for contractors managing traction, hydraulic, escalator, wheelchair lift, and dumbwaiter inspections. Its checklists reference ASME A17.1, A17.2, A18.1, and ADA standards, with pass/fail criteria, photo requirements, and state-specific addendums. Scheduling tracks Category 1 annual, Category 3 three-year, and Category 5 five-year tests, with alerts 90, 60, and 30 days before due dates. Deficiencies can record severity, code references, photo evidence, and correction deadlines, with automated reminders until resolved. Equipment records can include specifications and installation dates; QR codes link them to inspection history. Inspection photos include GPS, timestamp, and device information, and on-device face blurring runs by default. Building owners can view status, upcoming inspections, deficiency history, and certificate expirations through a customer portal. Guspora focuses on inspection, compliance documentation, testing schedules, and deficiency tracking rather than elevator dispatch. Public customers are directed to the responsive web app; native Android work is limited to approved tester paths. Free Core is $0/mo, while paid plans start at $29/mo.

Serfy is a field service management platform for commercial service teams, covering work from quotes and requests through dispatch and billing. Work orders can move through scheduling, inspection, approval, and client sign-off. Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory. Native iOS and Android apps support offline work and sync when connectivity returns. Asset tools include site and equipment hierarchies, preventive maintenance schedules, reliability analytics, and warranty tracking. Clients can submit requests, track technician arrival, view service histories, and approve quotes through a self-service portal; subcontractors receive controlled task access. Completed work orders can generate invoices, with card and ACH payments through Stripe. Serfy lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus REST endpoints and outgoing webhooks. Other features include no-code workflows, an AI operations copilot, and OCR for turning incoming emails and PDF forms into work orders. Professional costs €25.00 per month, supports up to 25 users, and includes priority support. Serfy is headquartered in Vilnius, Lithuania, and describes itself as ISO 27001 certified.