Guspora vs Total Service
Guspora
guspora.comTotal Service
totalservice.cloudSide by side
| Figure | Guspora | Total Service |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 1 |
| Spec score · Elevator Service Software | 9.1 (#1) | 7.0 (#21) |
| Customer portal | Owners can view inspection status, upcoming tests, deficiencies and certificates through a portal. | Customers can view work orders, inspection and compliance documents, invoices and payment history, and submit service requests. |
| Headquarters | Bardstown, Kentucky, United States | West Hills, California, United States |
| Purpose | Guspora is elevator inspection and compliance software for contractors managing traction, hydraulic, escalator, wheelchair lift, and dumbwaiter inspections. | Total Service is an all-in-one ERP for elevator, HVAC, fire and life-safety, and specialty contractors. |
| Security | Guspora says it uses account-based role access, separates organization and account information, records key activity, and may require extra confirmation for sensitive actions. | TS Cloud states that it protects service-operations information through robust encryption and access controls. |
| Support | Support lists Milo assistance at all times and email responses targeted within four hours. | Total Service provides live demos, onboarding with customer data, testing, feedback, training, and personalized support. |
Plans
Guspora
- Free CoreFree
- Free CoreFree
- Starter$29 a month
- Operator$69 a month
- Professional$129 a month
- Growth$249 a month
- EnterprisePriced on request
In their own words
Guspora
Guspora is elevator inspection and compliance software for contractors managing traction, hydraulic, escalator, wheelchair lift, and dumbwaiter inspections. Its checklists reference ASME A17.1, A17.2, A18.1, and ADA standards, with pass/fail criteria, photo requirements, and state-specific addendums. Scheduling tracks Category 1 annual, Category 3 three-year, and Category 5 five-year tests, with alerts 90, 60, and 30 days before due dates. Deficiencies can record severity, code references, photo evidence, and correction deadlines, with automated reminders until resolved. Equipment records can include specifications and installation dates; QR codes link them to inspection history. Inspection photos include GPS, timestamp, and device information, and on-device face blurring runs by default. Building owners can view status, upcoming inspections, deficiency history, and certificate expirations through a customer portal. Guspora focuses on inspection, compliance documentation, testing schedules, and deficiency tracking rather than elevator dispatch. Public customers are directed to the responsive web app; native Android work is limited to approved tester paths. Free Core is $0/mo, while paid plans start at $29/mo.
Total Service
Total Service is an ERP for elevator, HVAC, fire and life-safety, and specialty contractors. Its platform combines dispatch, scheduling, job costing, CRM, billing, project management, inventory, financials and reporting. Native payroll handles union agreements, apprenticeship tiers, benefit contributions, multi-state withholding, certified payroll and prevailing-wage reports. A customer portal exposes work orders, inspection and compliance documents, invoices and payment history, and accepts service requests. TS Cloud lists six live AI capabilities: AI Assistant, Dashboard Copilot, AI Report Builder, AI Document Template Engine, In-App Coach and Technician Assist. The cloud-native architecture provides real-time operational visibility, with Android and iOS mobile access and API support for custom integrations. Standard deployments include industry-specialist implementation support in the first-year agreement. Pricing is on request and depends on staffing, modules, payroll complexity, locations and migration scope. A February 2026 announcement described controlled beta availability.