| Price from | $3.25/mo | €50/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Chatbot Builders | 9.1 (#8) | 8.1 (#110) |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | Yes |
| Integrations | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. | The integrations page lists Web Chat, HubSpot, Magento, Shopify, Stripe, WooCommerce, and Zendesk as available; several other listed integrations are marked coming soon. |
| Product | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. | Hay is open-source AI orchestration for customer support that connects a knowledge base to customers through integrations and custom actions. |
| Security | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. | The DPA lists TLS, role-based access control, audit logging, and secure key management among its technical and organizational measures. |
| Support | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. | The Solo plan includes email support, Starter and Growth include priority support, and Enterprise includes a dedicated success manager. |
