| Price from | $3.25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 9 |
| Spec score · Chatbot Builders | 9.1 (#8) | 8.3 (#81) |
| Analytics | Dashboards track resolution rates, escalations, response times, conversation topics and lead attribution. | Ochatbot reporting tracks customer interactions and business metrics such as conversions, revenue, and converted abandoned carts. |
| Audience | Guzli describes Hobby as suited to small businesses and side projects, Standard to growing businesses needing team collaboration, and Pro to businesses requiring advanced features. | The pricing page describes Free for experimentation and personal use, Starter for small sites, lead generation and support, and Pro for large and enterprise companies. |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | Ochatbot can transfer shoppers with complex questions to a live chat agent when one is available. |
| Integrations | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. | The maker says Ochatbot connects with ecommerce platforms including Shopify, Magento, BigCommerce, and WooCommerce, and can send fields and forms to over 1,000 platforms through Zapier. |
| Support | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. | Support is available by email and by phone at 800-700-8077, Monday through Friday, 8 am to 5 pm MST. |
