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Ochatbot

ochatbot.com

Free plan WebAPI
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Spec score 8.3 #81 of 257 in Chatbot Builders

Spec sheet

Purpose
Ochatbot is an AI chatbot for ecommerce sales, customer support, lead generation, and customer insights.Read 12 Oct 2026 · ometrics.com
Audience
The pricing page describes Free for experimentation and personal use, Starter for small sites, lead generation and support, and Pro for large and enterprise companies.Read 12 Oct 2026 · ometrics.com
Free plan
YesRead 22 Sep 2026 · ochatbot.com
Integrations
The maker says Ochatbot connects with ecommerce platforms including Shopify, Magento, BigCommerce, and WooCommerce, and can send fields and forms to over 1,000 platforms through Zapier.Read 12 Oct 2026 · ometrics.com
Privacy
Ometrics says customer data belongs to its customers and is not resold or shared with others, and describes itself as GDPR and CCPA compliant.Read 12 Oct 2026 · ometrics.com
Support
Support is available by email and by phone at 800-700-8077, Monday through Friday, 8 am to 5 pm MST.Read 12 Oct 2026 · ometrics.com
Company
Ometrics says it is based in Evergreen, Colorado, and launched Ochatbot in 2017.Read 12 Oct 2026 · ometrics.com
AI bot generation
YesRead 22 Sep 2026 · ochatbot.com
AI features
The chatbot combines generative AI with scripted intents and can be trained on a business's product catalog, FAQs, and policies.Read 12 Oct 2026 · ochatbot.com
Analytics
Ochatbot reporting tracks customer interactions and business metrics such as conversions, revenue, and converted abandoned carts.Read 12 Oct 2026 · ometrics.com
Data handling
The homepage says conversations and customer information stay within the customer's environment and are not shared with public LLMs such as ChatGPT.Read 12 Oct 2026 · ochatbot.com
Deployment channels
multichannelRead 22 Sep 2026 · ochatbot.com
HIPAA
The Basic plan is listed as HIPAA compliant, with a note that HIPAA compliant AI requires a BAA and may need additional custom development.Read 12 Oct 2026 · ometrics.com
Human handoff
Ochatbot can transfer shoppers with complex questions to a live chat agent when one is available.Read 12 Oct 2026 · ochatbot.com
Knowledge-base answers
YesRead 22 Sep 2026 · ochatbot.com
Overage fees
Monthly visitor overage fees are listed as $18 per 1,000 for Free, $9 for Starter, $6 for Basic and Plus, and $2 for Pro.Read 12 Oct 2026 · ometrics.com
Shopping tools
Features include product recommendations, product finder, abandoned cart reminders, order status tracking, and add-to-cart functionality.Read 12 Oct 2026 · ochatbot.com
Visual flow builder
YesRead 22 Sep 2026 · ochatbot.com

Plans and prices

Scripted NLP AI + Leadbot Price not published 1,000 monthly visitors Read 22 Sep 2026 · ochatbot.com
Scripted NLP AI Price not published 10,000 monthly visitors · 50+ prebuilt standard intents · 50 custom intents Read 22 Sep 2026 · ochatbot.com
Generative AI Price not published 3,000 monthly visitors · 1,000 responses · 50+ prebuilt standard intents · 100 custom intents Read 22 Sep 2026 · ochatbot.com
Enterprise Price not published 100,000+ monthly visitors · 30,000+ responses Read 22 Sep 2026 · ochatbot.com
Free Free Up to 1,000 monthly visitors · 100 products and SKUs · 5 FAQ prompts · 6 months data storage Read 12 Oct 2026 · ometrics.com
Starter $9 a month Up to 2,000 monthly visitors · 3,000 products and SKUs · 10 FAQ prompts · 3 document prompts · 1 year data storage Read 12 Oct 2026 · ometrics.com
Basic $97 a month Up to 10,000 monthly visitors · 5,000 products and SKUs · unlimited FAQ and document prompts · HIPAA compliant AI requires a BAA and may need custom development Read 12 Oct 2026 · ometrics.com
Plus $247 a month Up to 50,000 monthly visitors · 10,000 products and SKUs · unlimited data storage · weekly automatic product and content sync Read 12 Oct 2026 · ometrics.com
Pro $497 a month Up to 100,000 monthly visitors · unlimited products and SKUs · multiple domains · white labeling · daily automated product and content sync Read 12 Oct 2026 · ometrics.com

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