| Price from | $3.25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | — |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 6 | 6 |
| Spec score · Chatbot Builders | 9.1 (#8) | 8.1 (#117) |
| Audience | Guzli describes Hobby as suited to small businesses and side projects, Standard to growing businesses needing team collaboration, and Pro to businesses requiring advanced features. | Svyazio describes itself as an omnichannel customer communication platform for businesses. |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | A bot can route a conversation to a department with collected answers, and agents can take over the conversation. |
| Integrations | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. | The site lists email over IMAP/SMTP, Telegram, VK, MAX, and Bitrix24 as integrations. |
| Product | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. | Svyazio combines website chat, Telegram, VK, MAX, and email in one workspace for customer conversations. |
| Support | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. | The maker lists [email protected] and +7 (861) 217-93-41 as contact details. |
