Guzli vs Verloop.io
Guzli
guzli.comVerloop.io
verloop.ioSide by side
| Figure | Guzli | Verloop.io |
|---|---|---|
| Price from | $3.25/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 0 |
| Spec score · Chatbot Builders | 9.1 (#8) | 7.9 (#141) |
| Analytics | Dashboards track resolution rates, escalations, response times, conversation topics and lead attribution. | The platform offers dashboards for CSAT, conversation status, KPIs, agent activity, and bot performance. |
| Audience | Guzli describes Hobby as suited to small businesses and side projects, Standard to growing businesses needing team collaboration, and Pro to businesses requiring advanced features. | The maker describes Verloop.io as an enterprise suite and lists e-commerce, banking, travel, real estate, logistics, insurance, food tech, education, and telecom industries. |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | Yes |
| Integrations | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. | The integrations page lists CRM, ticketing, payment, marketing, and messaging integrations, and says custom REST APIs and webhooks are supported. |
| Product | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. | Verloop.io describes itself as an enterprise AI suite for automating inbound and outbound voice calls and omnichannel chats. |
| Security | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. | The security page describes role-based access control, multi-factor authentication, GDPR compliance, PII protections, and regional data residency. |
| Support | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. | The site links to a Help Centre and developer documentation. |
Plans
Guzli
- FreeFree
- Agent Phone Plan$29.99 a month
- Hobby$39 a year
- Standard$119 a year
- Pro$399 a year
- EnterprisePriced on request
In their own words
Verloop.io
Verloop.io is a paid enterprise AI suite for automating inbound and outbound voice calls and omnichannel chats. Voice agents handle sales, support and service conversations, while chat automation supports customer engagement in more than 80 languages. A drag-and-drop or prompt-based generative AI builder creates conversation flows, with knowledge-base answers and human handoff available. Co-pilot tools suggest replies in real time and include conversation summaries and tone adjustment. Sparks audits all customer interactions and supplies coaching insights. Dashboards cover CSAT, conversation status, KPIs, agent activity and bot performance. Listed channels include WhatsApp, voice, websites, mobile or in-app, Facebook and Instagram. Integrations span CRM, ticketing, payment, marketing and messaging systems, with custom REST APIs and webhooks. Security descriptions include role-based access, multi-factor authentication, GDPR compliance, PII protection and regional data residency. The service runs on Android, iOS, web and API connections. Pricing is available on request.