Guzli vs Wonderchat
Guzli
guzli.comWonderchat
wonderchat.ioSide by side
| Figure | Guzli | Wonderchat |
|---|---|---|
| Price from | $3.25/mo | $124/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 6 | 5 |
| Spec score · Chatbot Builders | 9.1 (#8) | 8.8 (#23) |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | Yes |
| Integrations | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. | Listed integrations include HubSpot, Telegram, Microsoft Teams, Discord, Facebook Messenger, SharePoint, Zendesk, Twilio, Freshdesk and ActiveCampaign. |
| Knowledge sources | Agents can learn from websites, help centers, documents, PDFs, internal guides, support tickets and question-answer pairs. | Agents can be trained on websites, private pages, support tickets, PDFs, documents and spreadsheets, with scheduled content sync available. |
| Product | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. | Wonderchat builds AI agents for customer service and sales that answer from company content and cite sources in replies. |
| Security | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. | Wonderchat states that it is SOC 2 Type II certified and GDPR compliant, with Frankfurt EU hosting and a HIPAA BAA available. |
Plans
Guzli
- FreeFree
- Agent Phone Plan$29.99 a month
- Hobby$39 a year
- Standard$119 a year
- Pro$399 a year
- EnterprisePriced on request
Wonderchat
- FreeFree
- Basic$124 a month
- Scale$417 a month
- Extra Message Credits$29.99, paid once
- EnterprisePriced on request
In their own words
Wonderchat
Wonderchat creates AI agents for customer service and sales that answer questions using company content and cite sources in their replies. A support agent can handle repetitive questions and pass conversations to a person; a sales agent can qualify visitors, capture leads, and book demos. Knowledge can come from websites, private pages, support tickets, PDFs, documents, and spreadsheets, with scheduled syncing available. Agents can flag uncertain or unanswerable questions for escalation rather than guessing, and Wonderchat says they respond in more than 40 languages. The service can be embedded on websites or used in native iOS and Android apps; the customer service offering also lists WhatsApp and SMS. Integrations include HubSpot, Zendesk, Microsoft Teams, Freshdesk, and others. Wonderchat states it is SOC 2 Type II certified and GDPR compliant, with Frankfurt EU hosting and a HIPAA BAA available. The Free plan is free and includes one agent, 50 stored webpages, and 20 credits. Basic is $124 a month billed yearly; a 7-day trial is listed.