| Price from | $3.25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 5 |
| Spec score · Chatbot Builders | 9.1 (#8) | 9.0 (#14) |
| Spec score · Voicebot Software | 8.9 (#2) | 8.2 (#5) |
| Analytics | Dashboards track resolution rates, escalations, response times, conversation topics and lead attribution. | The platform analyzes conversations and generates insights intended to improve agent performance and knowledge content. |
| Documentation depth | Public documentation consists mainly of integration pages, FAQs, a WordPress plugin guide and machine-readable product information; a full public API reference or SDK catalogue was not found. | The documentation site contains platform guides, API endpoints, channel guides, cookbooks, enterprise deployment material and an MCP server for querying docs. |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | Yes |
| Integrations | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. | Yellow.ai advertises more than 150 prebuilt enterprise integrations, including Salesforce, Zendesk, Genesys and NICE. |
| System requirements | The WordPress plugin requires WordPress 5.9 or newer and PHP 7.4 or newer, and was tested through WordPress 6.9.9. | The cloud platform requires a stable internet connection and recommends Chrome, Firefox, Safari or Edge when troubleshooting loading problems. |
| What it does | Guzli provides configurable AI agents for customer support and sales conversations across website chat, email and phone. | Yellow.ai provides an enterprise agentic AI platform for automating customer and employee interactions across chat, voice, email and messaging channels. |
