gWorks Utility Billing vs Zero Friction
gWorks Utility Billing
gworks.comZero Friction
zerofriction.coSide by side
| Figure | gWorks Utility Billing | Zero Friction |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 3 |
| Spec score · Utility Billing Software | 7.0 (#19) | 7.7 (#9) |
| Headquarters | Omaha, Nebraska, United States | Ghent, Belgium |
| Payments | Residents can pay online, by phone, or at the counter, and recurring monthly charges can be set up for AutoPay. | Payment features include direct debits, manual transfers, QR codes or payment links, automated reminders, and payment plans. |
| Reporting | The reporting feature page describes pre-built reports for metrics such as revenue trends and customer usage, plus a custom report builder. | Users can export data to Excel, use embedded Power BI reports or send prepared data to a data warehouse. |
| Support | gWorks lists software support through an online portal and phone support Monday through Friday, 8 a.m. to 6 p.m. Central Time. | Support is included in monthly pricing, with 24/7 self-service and contact with support by chat, phone, or email during CET office hours. |
| What it does | gWorks Utility Billing handles electric, water, and sewer billing from meter reads through payment. | Zero Friction is a SaaS meter-to-cash platform for district-heating, communal-heating and cooling suppliers, building managers and service providers. |
Plans
Zero Friction
- BPO EnterprisePriced on request
- BPO StandardPriced on request
- SaaSPriced on request
In their own words
gWorks Utility Billing
gWorks Utility Billing has no write-up on Specifiction yet; its figures are above.
Zero Friction
Zero Friction has no write-up on Specifiction yet; its figures are above.