gWorks Utility Billing

Spec sheet

What it does

gWorks Utility Billing handles electric, water, and sewer billing from meter reads through payment.Read 3 Oct 2026 · gworks.com

Support

gWorks lists software support through an online portal and phone support Monday through Friday, 8 a.m. to 6 p.m. Central Time.Read 3 Oct 2026 · gworks.com

Headquarters

Omaha, Nebraska, United StatesRead 28 Sep 2026 · gworks.com

Cloud access

gWorks describes its software as cloud software, and its homepage says residents can access their bills online through the Website.Read 3 Oct 2026 · gworks.com

Delinquency

The system tracks past-due accounts and can generate notices and escalate accounts to collection or disconnection according to local policy.Read 3 Oct 2026 · gworks.com

General ledger

gWorks says billing revenue posts automatically to the general ledger as payments are collected.Read 3 Oct 2026 · gworks.com

Meter reads and rates

Staff can import meter reads from a meter data system or enter them by location or account, then calculate charges using rate tables, adjustments, and service tiers.Read 3 Oct 2026 · gworks.com

Meter vendors and types

The meter data management feature page says the product interfaces with multiple meter vendors and supports demand, subtract, and net meters.Read 3 Oct 2026 · gworks.com

Payments

Residents can pay online, by phone, or at the counter, and recurring monthly charges can be set up for AutoPay.Read 3 Oct 2026 · gworks.com

Related modules

gWorks lists FrontDesk Payments, Finance, Citizen Engagement, and Website as modules often used alongside Utility Billing, and says how they work together depends on the team's setup.Read 3 Oct 2026 · gworks.com

Reporting

The reporting feature page describes pre-built reports for metrics such as revenue trends and customer usage, plus a custom report builder.Read 3 Oct 2026 · gworks.com

Statements

Statements can be generated in bulk or per account, printed or emailed, with tracking for residents who require paper delivery.Read 3 Oct 2026 · gworks.com

Who it serves

gWorks describes its cloud software as built for small local governments and identifies cities, counties, and utility districts among its audiences.Read 3 Oct 2026 · gworks.com

Plans and prices

Every gWorks Utility Billing plan and price →

Where Specifiction places it

• Utility Billing Software#19 of 267.0