Gym Assistant vs GymMaster
Gym Assistant
gymassistant.comGymMaster
gymmaster.comSide by side
| Figure | Gym Assistant | GymMaster |
|---|---|---|
| Price from | $8.33/mo | $89/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 6 | 17 |
| Spec score · Gym Management Software | 9.1 (#4) | 9.0 (#6) |
| Spec score · Gym Membership Billing Software | 9.0 (#4) | 8.9 (#5) |
| Access control | Access-control systems can control multiple entrances by schedule, membership type and add-on services. | GymMaster can control 24/7 entry and unlimited doors using its supplied RFID, Bluetooth, Gatekeeper and tailgating hardware. |
| Billing | The software supports recurring credit-card and ACH/EFT billing, batch card charges, payment authorization and billing freezes. | Automated billing, payment processing, invoicing, reconciliation reports and multiple billing-provider choices are included features. |
| Company facts | Bio-Logic is privately held, began in 1989 and lists offices at 1134 Ballena Boulevard, Suite 18, Alameda, California. | LinkedIn lists GymMaster as a privately held wellness and fitness company founded in 1997, headquartered in Christchurch, with 11–50 employees. |
| Core features | The software supports member records, check-in, billing, reports, payments, measurements, notes, electronic documents and waiver tracking. | The listed features include membership management, class and trainer bookings, point of sale, billing integration, online signups and 24/7 door access control. |
| Headquarters | Alameda, California, United States | Christchurch, New Zealand |
| Integrations | Official documentation covers payment processing with Authorize.net, Bambora/Worldline, IP Pay, Cayan/MerchantWare and other processor methods. | The published integration list includes ClassPass, Mailchimp, GymPass, Spivi and Fitness Passport, alongside billing-provider connections. |
| Rating on Apple App Store | 4.2 out of 5 from 5 ratings | 4.2 out of 5 from 333 ratings |
| Rating on Capterra | 4.6 out of 5 from 206 reviews | 4.7 out of 5 from 172 reviews |
| Rating on G2 | 3.7 out of 5 from 3 reviews | 4.7 out of 5 from 20 reviews |
| Rating on GetApp | 4.6 out of 5 from 206 reviews | 4.7 out of 5 from 172 reviews |
| Rating on Software Advice | 4.6 out of 5 from 206 reviews | 4.7 out of 5 from 172 reviews |
| Reporting | Reports cover membership, journal, attendance, revenue, occupancy, birthdays, insurance and visits. | Real-time reporting and franchise reporting are listed, with configurable reporting and integration options. |
| System requirements | The listed requirements are Windows 11, 40 MB free disk space, 8 GB minimum RAM for software-only use and 16 GB minimum for access-control or network-license use. | GymMaster is cloud-based; minimum listed browser versions include Firefox 67, Chrome 63, Safari 12, iOS Safari 12, Edge 79 and Opera 42. |
| What it does | Gym Assistant is membership-management software for small and medium-sized gyms, health clubs and fitness centers. | GymMaster is cloud software for operating gyms, health clubs, studios, personal-training businesses and multi-site facilities. |
Plans
Gym Assistant
- MemberConnect BaseFree
- MemberConnect Plus$100 a year
- Silver Support Level$190 a year
- MemberConnect Elite$250 a year
- Gold Support Level$370 a year
- Gym Assistant SoftwarePrice not published
GymMaster
- Foundation$89 a month
- Advanced$129 a month
- Professional$209 a month
- EnterprisePrice not published
- Foundation with 24/7 door access control$129 a month
- Advanced with 24/7 door access control$169 a month
- Professional with 24/7 door access control$249 a month
- Enterprise with 24/7 door access controlPrice not published
- Foundation — software only$89 a month
- Advanced — software only$129 a month
In their own words
Gym Assistant
Gym Assistant is membership management software for small to medium-sized gyms, fitness centers, and health clubs. The installed Windows application supports member records, check-in, billing, payments, reports, measurements, notes, electronic documents, and waiver tracking. Barcode readers can automate check-in, and access-control add-ons support digital SmartKeys, barcode tags, and proximity cards or fobs. Billing includes invoices, integrated payment processing, monthly ACH and card payments through selected processors, and real-time swiped card transactions. MemberConnect adds online sign-up and payments, messaging, SMS, announcements, referrals, family accounts, and billing or visit history. Elite mobile credentials use changing QR codes or barcodes and can work without nearby Wi-Fi or cellular service. Gym Assistant is not cloud based, but network licenses let two to ten computers share data and DataSync can synchronize member data across facilities. A software purchase includes one year of phone and email support and free updates. MemberConnect Base is free; Plus is $10,015 a year, billed $100/year or $15/month; Elite is $25,030 a year, billed $250/year or $30/month.
GymMaster
GymMaster is cloud-based management software for gyms and health clubs. It handles member records, memberships, class and trainer bookings, sales, communications, billing integration, online signups and point of sale. Plans list booking management, automated billing, real-time reporting, POS and inventory, online signups and member apps. The Android and iOS member app supports bookings, profile updates, check-ins, workouts and visit history. GymMaster also provides an API and lists integrations including ClassPass, Zoom, Zapier, GymSales, Mailchimp, GymPass and others. Twenty-four-hour door access is a separate pricing option. Foundation costs $89 a month for up to 100 current members; Advanced is 129.00 USD for up to 400, and Professional is 209.00 USD for up to 1,300. Enterprise supports unlimited current members with no listed price. Prices exclude tax, and annual payment receives a 10% subscription discount. Every plan includes phone and email support.