Gymdesk vs Punchpass
Gymdesk
gymdesk.comPunchpass
punchpass.comSide by side
| Figure | Gymdesk | Punchpass |
|---|---|---|
| Price from | $75/mo | $59/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 6 | 3 |
| Spec score · Pilates Studio Software | 8.5 (#4) | 8.4 (#6) |
| Data export | Customers can self-serve exports of members, attendance history, payment records, waivers and documents at no cost. | Reports can export customer, attendance, sales, payment and schedule data as CSV files. |
| Founded | 2016 | 2013 |
| Free plan | No | No |
| Payment integrations | Payment options listed include Gymdesk Payments, Stripe, Square, Authorize.net, GoCardless and Ezypay. | Square is supported for pass purchases, while Stripe supports broader online checkout. |
| Payments | Billing supports online and in-person payments, one-time and recurring charges, automatic retries and payment notifications. | Stripe handles online payments for passes, memberships, tickets and reservations, with no Punchpass processing surcharge. |
| Payment security | Gymdesk says payment card and bank details stay with its payment providers and its servers receive token representations; it states those providers are Level 1 PCI DSS compliant. | Credit-card data is sent directly to Stripe, a Level 1 PCI service provider, and is not stored on Punchpass servers. |
| Privacy | Gymdesk says it uses GDPR-compliant services for tracking and that personal data removal can be requested. | Punchpass says it does not sell customer data and supports account deletion requests with personally identifying information removed within 30 days. |
| Security | Gymdesk says communications use SSL, personally identifiable information is encrypted at rest, and passwords are stored using one-way hashing. | Punchpass says it uses AWS hosting, SSL for applications and communications, and does not store credit card data, which is submitted to Stripe. |
| Support | Gymdesk advertises same-day support from real people and says each account has access to gym experts and setup support. | The service provides email/help-desk, knowledge-base, FAQ, chat, phone, webinars, documentation and video support options. |
Plans
Gymdesk
- Gymdesk (up to 50 members)$75 a month
- Micro Gym$75 a month
- Small Gym$100 a month
- Medium Gym$150 a month
- Large Gym$200 a month
- EnterprisePriced on request
In their own words
Gymdesk
Gymdesk is gym management software for member records, billing, attendance, promotions, and bookings. It serves fitness gyms and businesses in martial arts, gymnastics, yoga, dance, Pilates, and CrossFit. Staff use the management system in a web browser, while members can use a mobile app to view schedules and attendance history, book or cancel classes, track rank progress, message the gym, and manage account details. The software supports onboarding, self check-in, and online or in-person payments, including one-time and recurring charges, automatic retries, and payment notifications. Listed payment options include Gymdesk Payments, Stripe, Square, Authorize.net, GoCardless, and Ezypay; other integrations include Zapier, Rhombus, ActiveCampaign, and Zoom. Plans are month to month, with a 14-day trial and no contract, setup fee, or cancellation cost. The Micro Gym plan is $75 a month for up to 50 active members. Each additional location costs $50 per month; a branded member app costs $100 per month.
Punchpass
Punchpass is class management and booking software for independent studios and businesses. It supports group classes, private sessions, class series, workshops and multi-week courses, with booking pages, standing reservations, waitlists, VIP early access and family accounts. Businesses can collect payments through Stripe and send automated reminders. Online classes can use Zoom or another preferred video integration. The integrations page also lists Mailchimp, MailerLite and Square. Plans are billed monthly: Grow costs $59 a month, Flow costs $99 a month and Pro costs $149 a month. Their video libraries are limited to 10,000, 20,000 and 30,000 minutes respectively; automation limits are 3 on Grow, 10 on Flow and unlimited on Pro. Punchpass has no free plan, but offers a 14-day trial. It runs on web, iOS and Android and supports one-way calendar sync. The company says it uses AWS hosting and SSL, sends card details to Stripe rather than storing them, and backs up customer data daily offsite.