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SPECIFICTION
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Punchpass

punchpass.com

From $59/mo Free trial WebiOSAndroid
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Spec score 8.4 #6 of 33 in Pilates Studio Software

What it is

Punchpass is class management and booking software for independent studios and businesses. It supports group classes, private sessions, class series, workshops and multi-week courses, with booking pages, standing reservations, waitlists, VIP early access and family accounts. Businesses can collect payments through Stripe and send automated reminders. Online classes can use Zoom or another preferred video integration. The integrations page also lists Mailchimp, MailerLite and Square. Plans are billed monthly: Grow costs $59 a month, Flow costs $99 a month and Pro costs $149 a month. Their video libraries are limited to 10,000, 20,000 and 30,000 minutes respectively; automation limits are 3 on Grow, 10 on Flow and unlimited on Pro. Punchpass has no free plan, but offers a 14-day trial. It runs on web, iOS and Android and supports one-way calendar sync. The company says it uses AWS hosting and SSL, sends card details to Stripe rather than storing them, and backs up customer data daily offsite.

Spec sheet

What it does
Punchpass manages schedules, bookings, attendance, passes, memberships, payments and communications for class-based studios.Read 21 Oct 2026 · punchpass.com
Purpose
Punchpass is class management and booking software for independent studios and businesses.Read 9 Oct 2026 · punchpass.com
Audience
Punchpass identifies yoga, fitness, dance, Pilates, pole, aerial, and arts and crafts studios among its users.Read 9 Oct 2026 · punchpass.com
Free plan
NoRead 24 Sep 2026 · punchpass.com
API
An independent API review found no public API, developer portal, webhooks, SDKs or documented authentication scheme.Read 21 Oct 2026 · supergood.ai
Integrations
The integrations page lists Stripe, Mailchimp, Zoom, MailerLite, and Square.Read 9 Oct 2026 · punchpass.com
Security
Punchpass says it uses AWS hosting, SSL for applications and communications, and does not store credit card data, which is submitted to Stripe.Read 9 Oct 2026 · punchpass.com
Privacy
Punchpass says it does not sell customer data and supports account deletion requests with personally identifying information removed within 30 days.Read 21 Oct 2026 · punchpass.com
Support
The service provides email/help-desk, knowledge-base, FAQ, chat, phone, webinars, documentation and video support options.Read 21 Oct 2026 · getapp.com
Founded
2013Read 28 Sep 2026 · punchpass.com
Android app listing
The Android app supports browsing schedules, buying passes, booking classes and appointments, family bookings, attendance and administration; the listing shows 10K+ downloads.Read 21 Oct 2026 · play.google.com
Automated reminders
YesRead 24 Sep 2026 · punchpass.com
Billing automation
Memberships support recurring billing, failed-payment retries and payment reminders.Read 21 Oct 2026 · punchpass.com
Booking controls
Customers can use standing reservations, waitlists, VIP early access, family accounts and payment-before-booking rules.Read 21 Oct 2026 · punchpass.com
Booking pages
YesRead 24 Sep 2026 · punchpass.com
Bookings
Booking features include standing reservations, waitlists, VIP early access, and family accounts.Read 9 Oct 2026 · punchpass.com
Company facts
LinkedIn lists Punchpass as privately held, founded in 2013, headquartered in Burlington, Vermont, with 2–10 employees.Read 21 Oct 2026 · linkedin.com
Company legal name
The website footer identifies the operating company as Trillo, Inc.Read 21 Oct 2026 · punchpass.com
Customer data
Punchpass says users can download reports from their account and that the data is backed up daily and stored offsite.Read 9 Oct 2026 · punchpass.com
Data export
Reports can export customer, attendance, sales, payment and schedule data as CSV files.Read 21 Oct 2026 · support.punchpass.com
Data handling
Punchpass says it does not sell customer data and will delete personally identifying information within 30 days after an account deletion request.Read 9 Oct 2026 · punchpass.com
Documentation
The help center contains collections for schedules, passes, memberships, reservations, attendance, customer accounts, automations, content libraries, waivers and reports.Read 21 Oct 2026 · support.punchpass.com
Group booking
YesRead 24 Sep 2026 · punchpass.com
Limit: integrations
Some reviewers describe the Stripe connection as incomplete or initially confusing.Read 21 Oct 2026 · capterra.com
Limit: missing business tools
Reviewers cite missing payroll processing, limited virtual-studio options and inability to require membership before paid events.Read 21 Oct 2026 · capterra.com
Limit: mobile UX
An iOS reviewer criticized the number of taps required to register for multiple classes and the loss of calendar filters during navigation.Read 21 Oct 2026 · apps.apple.com
Limit: purchase workflow
Reviewers report difficulty buying multiple classes or series in one transaction and request shopping-cart functionality.Read 21 Oct 2026 · capterra.com
Limit: reporting and customization
Review summaries mention limited reporting detail and less customization or automation than some larger competitors.Read 21 Oct 2026 · capterra.com
Marketing integrations
Mailchimp and MailerLite can automatically receive new Punchpass customers for newsletters and campaigns.Read 21 Oct 2026 · support.punchpass.com
Notable news
Punchpass announced its iOS and Android apps on November 7, 2025, including push notifications for waitlist alerts.Read 21 Oct 2026 · punchpass.com
Notable update
The product-update log records the Android app becoming live on February 24, 2026.Read 21 Oct 2026 · punchpass.com
Online classes
Punchpass supports online classes through Zoom or a preferred video integration.Read 9 Oct 2026 · punchpass.com
Payment collection
YesRead 24 Sep 2026 · punchpass.com
Payment integrations
Square is supported for pass purchases, while Stripe supports broader online checkout.Read 21 Oct 2026 · support.punchpass.com
Payment security
Credit-card data is sent directly to Stripe, a Level 1 PCI service provider, and is not stored on Punchpass servers.Read 21 Oct 2026 · punchpass.com
Payments
Stripe handles online payments for passes, memberships, tickets and reservations, with no Punchpass processing surcharge.Read 21 Oct 2026 · punchpass.com
Plan limits
Video library limits are 10,000 minutes on Grow, 20,000 on Flow, and 30,000 on Pro; automation limits are 3, 10, and unlimited, respectively.Read 9 Oct 2026 · punchpass.com
Praise: customer support
Reviewers commonly praise support as fast, friendly, knowledgeable and responsive.Read 21 Oct 2026 · getapp.com
Praise: ease of use
GetApp reviewers repeatedly describe navigation and class-management workflows as user-friendly and intuitive.Read 21 Oct 2026 · getapp.com
Praise: value
Review summaries frequently describe the flat subscription pricing and feature set as good value for small studios.Read 21 Oct 2026 · getapp.com
Rating on Apple App Store
4.3 out of 5 from 3 ratingsRead 21 Oct 2026 · apps.apple.com
Rating on Capterra
4.8 out of 5 from 192 reviewsRead 21 Oct 2026 · capterra.com
Rating on GetApp
4.8 out of 5 from 192 reviewsRead 21 Oct 2026 · getapp.com
Rating on Software Advice
4.8 out of 5 from 190 reviewsRead 21 Oct 2026 · softwareadvice.com
Scheduling
It supports recurring classes, private sessions, workshops, multi-week series, instructor bios and schedule notices.Read 21 Oct 2026 · punchpass.com
Security hosting
Punchpass runs on Amazon Web Services, uses SSL for applications and communications, and retains backups and logs for one year.Read 21 Oct 2026 · punchpass.com
Video classes
Zoom links can be inserted automatically into confirmation emails, and other video services can be linked manually.Read 21 Oct 2026 · support.punchpass.com

Plans and prices

Grow $59 a month Billed monthly Unlimited classes, passes & instructors · 3 automations · 10,000-minute video library · online reservations · waitlists · online waivers Read 21 Oct 2026 · punchpass.com
Flow $99 a month Billed monthly Everything in Grow · recurring memberships · 20,000-minute video library · multi-day series · family accounts · 10 automations · Mailchimp & MailerLite Read 21 Oct 2026 · punchpass.com
Pro $149 a month Billed monthly Everything in Grow and Flow · custom intake forms · customizable homepage · customer tagging · custom fields · 30,000-minute video library · unlimited automations Read 21 Oct 2026 · punchpass.com

Every Punchpass plan and price →

Strong points and limits

Strong points

  • Supports classes, private sessions and courses.
  • Includes waitlists and family accounts.
  • Accepts payments through Stripe.
  • Pro includes unlimited automations.

Limits

  • No free plan is listed.
  • Grow costs $59 a month.
  • Calendar sync is one-way.
  • Video library limits vary by plan.

Who it suits

Punchpass suits independent studios that schedule classes, sessions or courses and need booking and payment tools. The company identifies yoga, fitness, dance, Pilates, pole, aerial, and arts and crafts studios among its users.

Verdict

Punchpass covers scheduling, booking, payment collection and reminders for studio businesses. Its trial offers a way to consider the service before choosing among monthly plans with different automation and video-library limits.

Where Specifiction places it

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