GymMaster vs memberplanet
GymMaster
gymmaster.commemberplanet
memberplanet.comSide by side
| Figure | GymMaster | memberplanet |
|---|---|---|
| Price from | $89/mo | $50/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 17 | 4 |
| Spec score · Membership Management Software | 8.9 (#8) | 9.4 (#1) |
| Free plan | No | Yes |
| Headquarters | Christchurch, New Zealand | Torrance, California, USA |
| Integrations | The published integration list includes ClassPass, Mailchimp, GymPass, Spivi and Fitness Passport, alongside billing-provider connections. | Official materials list custom data exchange with QuickBooks, FreshBooks, Sage and NesSuite for enterprise workflows. |
| Membership management | The system stores member records, memberships, renewals, benefits and account history. | The platform supports membership levels, organizational memberships, member databases, renewals, and customizable reporting. |
| Rating on Apple App Store | 4.2 out of 5 from 333 ratings | 1.6 out of 5 from 96 ratings |
| Rating on G2 | 4.7 out of 5 from 20 reviews | 3.0 out of 5 from 1 review |
| Rating on GetApp | 4.7 out of 5 from 172 reviews | 4.7 out of 5 from 268 reviews |
| Rating on Trustpilot | 4.3 out of 5 from 7 reviews | 2.8 out of 5 from 3 reviews |
| Reporting | Real-time reporting and franchise reporting are listed, with configurable reporting and integration options. | Reports cover membership activity, transactions, chapters and events, and can be exported to Excel. |
| Security | GymMaster says it runs monthly internal security and penetration tests, patches its code weekly and encrypts on-premise hard drives at rest. | The product states that payment data is transmitted using SSL and is encrypted and tokenized on its servers. |
| Support | Every plan includes phone and email support, and the support site provides a user manual, FAQs, training videos and technical instructions. | The pricing page says all plans include support; its plan descriptions list Standard support for Essentials and Pro and Prime support for Premium. |
| System requirements | GymMaster is cloud-based; minimum listed browser versions include Firefox 67, Chrome 63, Safari 12, iOS Safari 12, Edge 79 and Opera 42. | The iOS app requires iOS 15.1 or later; Mac compatibility requires macOS 12 and an Apple M1 chip or later. |
| What it does | GymMaster is cloud software for operating gyms, health clubs, studios, personal-training businesses and multi-site facilities. | MemberPlanet is a cloud membership platform for communications, payments, events and member records. |
Plans
GymMaster
- Foundation$89 a month
- Advanced$129 a month
- Professional$209 a month
- EnterprisePrice not published
- Foundation with 24/7 door access control$129 a month
- Advanced with 24/7 door access control$169 a month
- Professional with 24/7 door access control$249 a month
- Enterprise with 24/7 door access controlPrice not published
- Foundation — software only$89 a month
- Advanced — software only$129 a month
memberplanet
- Essentials$50 a month
- Pro$100 a month
- Premium$175 a month
- BasicFree
In their own words
GymMaster
GymMaster is cloud-based management software for gyms and health clubs. It handles member records, memberships, class and trainer bookings, sales, communications, billing integration, online signups and point of sale. Plans list booking management, automated billing, real-time reporting, POS and inventory, online signups and member apps. The Android and iOS member app supports bookings, profile updates, check-ins, workouts and visit history. GymMaster also provides an API and lists integrations including ClassPass, Zoom, Zapier, GymSales, Mailchimp, GymPass and others. Twenty-four-hour door access is a separate pricing option. Foundation costs $89 a month for up to 100 current members; Advanced is 129.00 USD for up to 400, and Professional is 209.00 USD for up to 1,300. Enterprise supports unlimited current members with no listed price. Prices exclude tax, and annual payment receives a 10% subscription discount. Every plan includes phone and email support.
memberplanet
memberplanet brings membership administration, communications, payments, and event tools into one platform for organizations. It supports membership levels, organizational memberships, member databases, renewals, and customizable reporting. Groups can send tracked email newsletters, text members, run surveys and discussion boards, and share photo albums; group text messaging is available only in the United States. For fundraising and events, the platform handles dues and recurring donations, event sites and RSVPs, and payments through forms and the mobile app. It offers page content gating, custom domains, and subscription billing. Android and iOS apps can display membership cards, which can be viewed offline after first opening them. The association offering describes custom API integrations and data exchange with client databases and financial systems, while external accounting integrations are not included out of the box. Plans include support. Essentials is $50 a month, Pro is $100 a month, and Premium is $175 a month; a free plan is also listed.