GymMaster vs MemberSuite
GymMaster
gymmaster.com
MemberSuite
growthzone.comSide by side
| Figure | GymMaster | MemberSuite |
|---|---|---|
| Price from | $89/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 17 | 1 |
| Spec score · Membership Management Software | 8.9 (#8) | 8.2 (#32) |
| Headquarters | Christchurch, New Zealand | Dover, Delaware, United States |
| Integrations | The published integration list includes ClassPass, Mailchimp, GymPass, Spivi and Fitness Passport, alongside billing-provider connections. | The open API supports two-way data exchange and custom integrations with other systems. |
| Membership management | The system stores member records, memberships, renewals, benefits and account history. | It supports chapters, sections, divisions, and committees with centralized governance and distributed control. |
| Product | GymMaster is cloud-based gym and health club management software for managing member records, memberships, bookings, sales and communications. | MemberSuite AMS is association management software for organizations with complex membership needs. |
| Security | GymMaster says it runs monthly internal security and penetration tests, patches its code weekly and encrypts on-premise hard drives at rest. | The technology page describes encrypted authentication, firewalls, scheduled backups, restricted database access, and AES 256-bit encryption for highly sensitive data. |
| Support | Every plan includes phone and email support, and the support site provides a user manual, FAQs, training videos and technical instructions. | MemberSuite support is available by phone at 800.825.9171 option 8 and by email or ticket from 8:00 am to 6:00 pm EST. |
Plans
GymMaster
- Foundation$89 a month
- Advanced$129 a month
- Professional$209 a month
- EnterprisePrice not published
- Foundation with 24/7 door access control$129 a month
- Advanced with 24/7 door access control$169 a month
- Professional with 24/7 door access control$249 a month
- Enterprise with 24/7 door access controlPrice not published
- Foundation — software only$89 a month
- Advanced — software only$129 a month
In their own words
GymMaster
GymMaster is cloud-based management software for gyms and health clubs. It handles member records, memberships, class and trainer bookings, sales, communications, billing integration, online signups and point of sale. Plans list booking management, automated billing, real-time reporting, POS and inventory, online signups and member apps. The Android and iOS member app supports bookings, profile updates, check-ins, workouts and visit history. GymMaster also provides an API and lists integrations including ClassPass, Zoom, Zapier, GymSales, Mailchimp, GymPass and others. Twenty-four-hour door access is a separate pricing option. Foundation costs $89 a month for up to 100 current members; Advanced is 129.00 USD for up to 400, and Professional is 209.00 USD for up to 1,300. Enterprise supports unlimited current members with no listed price. Prices exclude tax, and annual payment receives a 10% subscription discount. Every plan includes phone and email support.
MemberSuite
MemberSuite AMS is association management software for organizations with complex membership structures. It can be configured for chapters, sections, divisions, committees, membership tiers, and certification programs, supporting centralized governance with distributed control. Members can join and renew online, while recurring dues and renewal cycles can be automated. Flexible billing covers dues, subscriptions, sponsorships, and other non-dues revenue, with automated invoicing. Event tools bring registration, payments, session tracking, and attendee management together. A built-in data warehouse and analytics tools support reporting and trend visualization. The open API supports two-way exchange and custom integrations; accounting exports can send sub-ledger entries to QuickBooks, Intacct, Sage, and other platforms. It runs on web, Android, and iOS, and lists an API platform. MemberSuite describes encrypted authentication, firewalls, scheduled backups, restricted database access, and AES 256-bit encryption for sensitive data. Pricing is on request. Regular product upgrades are included in the subscription, with no version lock-in.