GymMaster vs TOTEM
GymMaster
gymmaster.comTOTEM
jointotem.comSide by side
| Figure | GymMaster | TOTEM |
|---|---|---|
| Price from | $89/mo | $0.08/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 17 | 2 |
| Spec score · Membership Management Software | 8.9 (#8) | 8.2 (#34) |
| Free plan | No | Yes |
| Headquarters | Christchurch, New Zealand | Marina del Rey, California, United States |
| Integrations | The published integration list includes ClassPass, Mailchimp, GymPass, Spivi and Fitness Passport, alongside billing-provider connections. | The site names Slack, Mailchimp, and QuickBooks as examples of tools TOTEM can connect with. |
| Reporting | Real-time reporting and franchise reporting are listed, with configurable reporting and integration options. | Association leaders can view real-time dashboard metrics, detailed reports, and exports of membership and financial activity. |
| Security | GymMaster says it runs monthly internal security and penetration tests, patches its code weekly and encrypts on-premise hard drives at rest. | TOTEM's privacy policy says it uses organizational and technical security measures, while noting that it cannot guarantee absolute security of internet transmissions or stored information. |
| Support | Every plan includes phone and email support, and the support site provides a user manual, FAQs, training videos and technical instructions. | TOTEM describes human support and a helpdesk with FAQs, articles, and screencasts; the helpdesk also provides a new support ticket form. |
Plans
GymMaster
- Foundation$89 a month
- Advanced$129 a month
- Professional$209 a month
- EnterprisePrice not published
- Foundation with 24/7 door access control$129 a month
- Advanced with 24/7 door access control$169 a month
- Professional with 24/7 door access control$249 a month
- Enterprise with 24/7 door access controlPrice not published
- Foundation — software only$89 a month
- Advanced — software only$129 a month
In their own words
GymMaster
GymMaster is cloud-based management software for gyms and health clubs. It handles member records, memberships, class and trainer bookings, sales, communications, billing integration, online signups and point of sale. Plans list booking management, automated billing, real-time reporting, POS and inventory, online signups and member apps. The Android and iOS member app supports bookings, profile updates, check-ins, workouts and visit history. GymMaster also provides an API and lists integrations including ClassPass, Zoom, Zapier, GymSales, Mailchimp, GymPass and others. Twenty-four-hour door access is a separate pricing option. Foundation costs $89 a month for up to 100 current members; Advanced is 129.00 USD for up to 400, and Professional is 209.00 USD for up to 1,300. Enterprise supports unlimited current members with no listed price. Prices exclude tax, and annual payment receives a 10% subscription discount. Every plan includes phone and email support.