GymSales vs PATO

GymSales is a lead management platform for fitness businesses, covering lead capture, follow-up and sales activity. Gyms can collect website enquiries or use a branded iPad guest sign-in app or QR code flow that includes waiver submission. Staff can build prospect profiles, assign salespeople and manage follow-up tasks. Contact options include automated follow-ups, bulk campaigns, and one-to-one email, SMS and phone engagement. Reporting covers campaign results, waiver compliance, daily activity, sales funnels, team activity and custom sales targets. The system can track additional sales such as personal training or childcare with separate automated items and follow-up tasks. GymSales is web-based and has an API for connecting existing lead capture forms. Listed platforms include Android, iOS, web and API access. The site directs prospects to book a demo rather than publishing a price. Subscription fees are billed monthly in advance; optional SMS is charged per credit sent. The terms specify a 99.95% monthly uptime target, subject to exceptions including planned downtime and third-party outages.

PATO is an AI-first gym management system for owners and members, available on Android, iOS, and web. Members can use its AI to log meals, build training and meal plans, book classes, and ask billing questions. Food entries can be made by photo, text, voice, or label scan, with estimates matched against a catalogue of 11K+ verified foods. Coaching tools include 2.9K+ movements and a plan builder for programs from 2 to 24 weeks. PATO detects at-risk members and supports automated or drafted outreach, recording each send. Gyms connect their own Stripe or GoCardless account for card and direct debit payments; PATO says it takes no percentage of member payments, while gyms pay the processor directly. Access provides QR check-in, and Access Pro can control compatible smart locks, keypads, and card readers. Classes, Access, Access Pro, Shop, and Custom Gamification are add-ons rather than base-plan features. PATO says gym data is isolated at the database level and staff access is role-based. It stores customer data in Australia under New Zealand privacy obligations; its AI does not give medical advice and routes injury, pain, and medical questions to gym coaches.