HAIP vs NISKA CRM
HAIP
genhaip.comNISKA CRM
niskagroup.comSide by side
| Figure | HAIP | NISKA CRM |
|---|---|---|
| Price from | ₹99/mo | ₹999/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 10 | 4 |
| Spec score · Hospitality CRM Software | 7.8 (#13) | 8.4 (#7) |
| Audience | The maker says HAIP is designed for luxury hospitality operations and is used by villa groups, boutique hotels and travel operators across India. | NISKA identifies its primary market as Indian hospitality operators, including independent hotels, groups, and management companies. |
| Integrations | The integrations page lists WhatsApp Business, Instagram DM, CallerDesk, Acefone, Servetel and MCube as live integrations; it labels eight others coming soon. | The product page says CRM receives guest data from PMS and shares guest-segment performance with BI; the wider integration catalogue distinguishes supported, designed, Enterprise, and export connectors. |
| Product | HAIP describes itself as a hospitality AI intelligence platform combining unified communications, AI call analysis and a purpose-built CRM. | NISKA Agentic CRM is hotel CRM software that unifies guest profiles across stays, booking channels, and properties. |
| Support | The pricing page lists onboarding as included and says setup takes 10 minutes. | The pricing page lists community support for Essentials, priority support for Growth, and a dedicated CSM pathway for Professional. |
Plans
HAIP
- AI Automations₹99 a month
- Instagram DM₹99 a month
- AI Reports₹149 a month
- CRM & Leads360₹149 a month
- AI Insights & Analytics₹199 a month
- WhatsApp₹199 a month
- AI Concierge₹249 a month
- IVR & Calls₹299 a month
- AI Call Intelligence₹399 a month
- Enterprise — custom AIPriced on request
NISKA CRM
- Essentials₹999 a month
- Growth₹13,499 a month
- Professional₹29,999 a month
- EnterprisePriced on request
In their own words
HAIP
HAIP is a hospitality platform combining guest communications, AI call analysis, and a purpose-built CRM. Its unified inbox brings WhatsApp, Instagram, website chat, OTA messages, and Voice AI calls into one conversation per guest. Profiles can include stay history, upcoming bookings, lifetime revenue, preferences, sentiment, and reviews. HAIP says it can transcribe, summarise, and score calls automatically, and automate guest-journey steps such as welcome messages, ID collection, check-in reminders, house guides, review requests, and future-stay offers. The maker positions it for luxury hospitality operations and says villa groups, boutique hotels, and travel operators across India use it. HAIP is available through the web and API. Listed live integrations include WhatsApp Business, Instagram DM, CallerDesk, Acefone, Servetel, and MCube; eight others are marked as coming soon. Pricing is per property per month, with listed modules from ₹99/mo and a ₹1,500 minimum monthly charge. Annual billing is said to save 20%, GST at 18% is additional, and the maker states there are no lock-ins. A 14-day trial requires no credit card.
NISKA CRM
NISKA Agentic CRM is web-based hotel CRM software that unifies guest profiles across stays, booking channels, and properties. Profiles can retain dietary, room, and service preferences together with stay feedback for later bookings. Hotels can create segments using behavior, spend, booking frequency, stay frequency, or preferences, then time offers around typical booking cycles. WhatsApp is the primary outreach channel and email is secondary. WhatsApp campaign automation starts on Growth and uses WhatsApp Business when enabled; the unified guest profile starts on Essentials. The CRM receives guest data from a PMS, sends review requests to Reputation, and shares segment performance with BI. A corporate-account module separates negotiated-rate business relationships from individual guests. NISKA describes consent capture as aligned with the DPDP Act 2023. Plans begin at ₹999 a month per property; Enterprise pricing is custom.