haku vs RunSignup
haku
hakuapp.com
RunSignup
runsignup.comSide by side
| Figure | haku | RunSignup |
|---|---|---|
| Price from | — | $16.58/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 7 |
| Spec score · Registration Software | 6.9 (#20) | 8.5 (#7) |
| Data handling | The endurance page says haku does not market to participants and uses enterprise-level controls and clear permissions to protect customer data. | The security document says participant data is not sold or shared outside the event owner or director, and payment-card data is stored by a PCI Level 1 vendor. |
| Founded | haku’s official company information lists its launch as 2013. | LinkedIn and the company history identify 2010 as the founding year, with Bob Bickel as founder. |
| Headquarters | Miami, Florida, United States | Moorestown, New Jersey, United States |
| Integrations | Listed integrations include Salesforce, Runna, Google Tag, Stripe, Garmin, Strava and Queue-it. | The marketplace lists Zapier, Google Analytics 4, Salesforce, DonorPerfect, Mailchimp, Dropbox, Twilio, RaceJoy, Active Network, MapMyRun and numerous timing systems. |
| Support | Each customer has access to a customer experience contact, and support options may include implementation, configuration, launch planning, participant support and on-site event support. | The company says it provides free support through a 100% US-based team. |
Plans
RunSignup
- Free eventFree
- RaceDay Suite$199 a year
- Donation processing feePrice not published
- Registration processing feePrice not published
- Standard processing ($0.01–$249.99 cart)Price not published
- Standard processing ($1,000+ cart)Price not published
- Standard processing ($250–$999.99 cart)Price not published
In their own words
haku
haku is a web platform for endurance organizers and nonprofits running fundraising programs and events. It combines registration, fundraising, marketing, CRM and event operations. Endurance tools include branded mobile-first registration, wave and corral setup, bib and merchandise logistics, timing integrations and race-day updates. A native CRM, real-time dashboards and participant or supporter data support segmentation and outreach. Listed integrations include Salesforce, Runna, Google Tag, Stripe, Garmin, Strava and Queue-it. Salesforce can synchronize community, membership, donation, rewards, volunteer and registration data in real time. haku also offers eligibility lookup and automated donor outreach by email. Customers receive a customer experience contact, with support options that may include implementation, configuration, launch planning, participant support and on-site event support. The service says it operates across multiple regions, while currencies and payment methods depend on country and region. Pricing is transaction based, with no setup or subscription fees listed and exact terms varying by organization and program.
RunSignup
RunSignup provides registration and event-management tools for endurance events, covering race marketing, fundraising, and race-day work. Participants can sign up through mobile-friendly registration, while organizers manage participants through administrator and self-service options. Each race receives a customizable website and email marketing with unlimited contacts and sends at no charge. Events can collect donations during registration or checkout and create individual or team fundraiser pages. The RaceDay CheckIn App supports event check-in. An open API and Zapier integration connect with other applications, including Salesforce, DonorPerfect, and Mailchimp through Zapier. Event reports can be exported to CSV, Google Sheets, Excel, PDF, Mailchimp, Dropbox, Hy-Tek, Webscorer.com, and Build Bib Labels. RunSignup says its payment platform is PCI Level 1 compliant and that participant data is not sold or shared beyond the event owner or director. Free events have no processing fee for a $0 cart. Paid-event fees are set per cart: 6% plus $1 up to $249.99, 5% plus $1 from $250 to $999.99, and 4% plus $1 at $1,000 or more. Fees may be paid by participants, absorbed by the event, or split evenly. There are no subscriptions, monthly fees, or long-term contracts.