Halaxy vs PatientNow
Halaxy
halaxy.com
PatientNow
patientnow.comSide by side
| Figure | Halaxy | PatientNow |
|---|---|---|
| Price from | A$25/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Patient Management | 9.3 (#1) | 7.5 (#13) |
| Spec score · Medical Appointment Scheduling Software | 9.0 (#3) | 7.2 (#32) |
| AI Scribe | AI Scribe transcribes live or uploaded MP3, WAV and M4A recordings into clinical notes. | AI Scribe drafts clinical notes, which providers review, edit, and sign. |
| Company history | Halaxy says Alison Hardacre and Lachlan Wheeler co-founded the company in 2012 and that it began in Melbourne. | PatientNow says it was founded in 2004 to build technology for medical aesthetics and elective care. |
| Founded | 2012 | 2004 |
| Headquarters | Melbourne, Australia | Englewood, Colorado, United States |
| Integrations | Documented integrations include Xero, QuickBooks, Reckon One, SSO, Heidi Health, Tyro, HICAPS, Sonic Labs, HealthLink, Medical-Objects, Argus, Mailchimp, Physitrack and VALD. | The integrations page lists vendors including CareCredit, DoseSpot, QuickBooks, Swell, Tippy, and WooCommerce. |
| Security | Halaxy says data is encrypted in transit and at rest with 256-bit bank-grade encryption and backed up multiple times. | PatientNow says it is HIPAA compliant and that records are encrypted in transit and at rest, with role-based access and audit trails. |
| Support | Halaxy advertises phone and email support Monday to Friday with 24-hour availability in AEDT. | Every practice gets access to a U.S.-based support team, onboarding, training resources, and a knowledge base. |
| What it does | Halaxy is a cloud practice-management platform for healthcare professionals covering scheduling, records, claims, billing, communications and reporting. | PatientNow is all-in-one aesthetic practice management software combining EMR, scheduling, payments, marketing, photo documentation, and AI automation. |
Plans
Halaxy
- Free core softwareFree
- Halaxy core platformFree
- Subscription featuresA$25 a month
- Pay-as-you-go add-onsPrice not published
- Pay-as-you-go creditsPrice not published
PatientNow
- AmplifyPriced on request
- Catalyst AIPriced on request
- StandardPriced on request
In their own words
Halaxy
Halaxy is web-based practice management software for healthcare practices, combining scheduling, patient management, clinical invoicing and financial reporting. Its free core platform includes a calendar, online bookings, email reminders, patient records, clinical notes, invoicing and financial reports. The calendar accommodates recurring, group, telehealth and home-visit appointments, with automated SMS or email reminders. Built-in video and phone consultations can be used alongside connections to external services such as Zoom and Coviu. Halaxy says it is designed for more than 90 healthcare professions and practices of different sizes. Listed integrations include accounting, healthcare and communications tools, and an API lets developers connect software and send or retrieve practice data. Halaxy describes daily backups, encryption at rest and in transit, two-factor authentication, configurable access levels, action history and anonymisation. It says telehealth audio and video are encrypted in transit to AES 256-bit standards and are not recorded or routed through Halaxy servers. The core platform is free; optional add-ons use credits, and subscription features start at 25 credits per month.
PatientNow
PatientNow combines electronic medical records, scheduling, payments, marketing, photo documentation, and AI automation for aesthetic and wellness practices. Its EMR links photos, forms, treatment details, and notes to the patient chart. Patients can book and reschedule online, and automated text and email reminders support appointment management. AI Scribe drafts clinical notes for providers to review, edit, and sign. Listed capabilities also include digital intake forms, telehealth, online payments, waitlist management, and recurring appointments. PatientNow serves med spas, plastic surgery, dermatology, weight loss, IV therapy, and wellness clinics. Its integrations page lists vendors such as CareCredit, DoseSpot, QuickBooks, Swell, Tippy, and WooCommerce. PatientNow says it is HIPAA compliant and uses encryption in transit and at rest, role-based access, and audit trails. The company says customers own their patient records and offers help exporting data if they leave. Pricing is tailored to practice size, locations, and required features, and is available on request. The full program can only be installed on Windows, while browser-based interfaces can be accessed from any device with a web browser.