Hang vs Lunchbox
Hang
hang.comLunchbox
lunchbox.ioSide by side
| Figure | Hang | Lunchbox |
|---|---|---|
| Price from | — | $300/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 4 |
| Spec score · Restaurant Gift Card Software | 7.7 (#15) | 9.0 (#1) |
| Loyalty | The loyalty program supports configurable earn rates, points, tiers, benefits, and rewards, with program details syncing across the app, wallet pass, and register. | Loyalty supports rewards, discounts, tiered programs, birthday rewards, subscriptions and in-store redemption. |
| Product | Hang describes itself as an AI-native guest experience platform for restaurants, combining loyalty and ordering with offers, CRM, and a customer data platform. | Lunchbox connects restaurant ordering, catering, loyalty, marketing, and guest engagement in one digital commerce platform. |
| Security | Hang says it is SOC 2 Type II and ISO 27001 certified, and GDPR- and CCPA-compliant. | Lunchbox says it continuously vets online transactions with fraud detection software and undergoes yearly PCI compliance audits. |
| Support | Hang directs requests for its SOC 2 report and security questionnaire responses to [email protected]. | Lunchbox advertises 24/7 support through email, live chat and phone at 1-833-529-1299. |
| What it does | Hang provides restaurants with loyalty and ordering features, including points, tiers, rewards, streaks, minigames, and Wallet passes. | Lunchbox provides enterprise restaurant software for multi-channel ordering, B2B catering and guest engagement. |
Plans
Lunchbox
- FreeFree
- Lunchbox SMBFree
- GetApp listed starting price$300 a month
- Lunchbox EnterprisePriced on request
In their own words
Hang
Hang is a restaurant guest-experience platform that combines loyalty and ordering with offers, CRM, and a customer data platform. Restaurants can set points, earn rates, tiers, benefits, and rewards, with program details synced across the app, wallet pass, and register. Guests can enroll through the app, at the register, or online; activity from POS, app, web, and delivery can be brought together in one profile. Loyalty options include branded minigames, mystery boxes, streaks, quests, challenges, puzzles, trivia, and badges. Ordering features cover order-ahead, menu modifiers, pickup scheduling, Uber Direct delivery, Stripe payments, scan and pay, gift cards, and stored value. Businesses can also use referrals, paid memberships, targeted rewards, social media rewards, polls, surveys, a partner API, and webhooks. Hang says its AI monitors redemptions and flags what prompts return visits. Apps are listed for Android and iOS, alongside web and API platforms. Pricing is on request; businesses can request a free branded prototype, but no free software plan is stated.