Happ vs moveXM
Happ
happcons.commoveXM
movexm.comSide by side
| Figure | Happ | moveXM |
|---|---|---|
| Price from | — | €541.67/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 2 | 1 |
| Spec score · Customer Experience Management Software | 8.0 (#7) | 8.2 (#6) |
| Feedback collection | The platform supports customizable surveys and smart triggers for collecting real-time customer feedback. | moveXM Next supports surveys across channels including email and WhatsApp, using templates that can be tailored to customers. |
| Founded | 2015 | 1995 |
| Headquarters | London, United Kingdom | Frankfurt, Germany |
| Integrations | The pages reviewed do not name any third-party product integrations. | moveXM connects with CRM, ERP, eCommerce, marketing, and operational systems, and offers a REST API for custom applications. |
| Purpose | Happ provides experience management software and consulting to help organisations collect feedback, understand it, and act on it. | moveXM provides customer feedback and customer experience management software, backed by CX consulting. |
| Support | Happ describes its support as fast and attentive and says it takes a proactive approach to helping clients succeed. | moveXM Next support includes help with setup and survey development, as well as a self-service portal for common questions. |
Plans
In their own words
Happ
Happ is experience management software and consulting for collecting feedback, interpreting it, and coordinating follow-up. Customizable surveys and smart triggers gather real-time responses through web, mobile, email, SMS, QR codes, and in-app surveys. AI-powered analytics, dashboards, and trend detection turn responses into insights. Teams can use automated workflows, real-time alerts, and collaboration tools to act on feedback. Reporting includes customizable dashboards, NPS tracking, and automated executive reports. Happ says it serves organisations of all sizes, works with more than 20 enterprise clients, captures more than 10 million feedback items annually, and processes 10 million transactions per year. The service supports Android, iOS, and web. Pricing is on request, with a personalised demo rather than a stated self-serve signup. Happ was founded in 2015 and is headquartered in London.