HappyFox Chat vs HelpCrunch
HappyFox Chat
happyfox.com
HelpCrunch
helpcrunch.comSide by side
| Figure | HappyFox Chat | HelpCrunch |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Live chat software | 7.7 (#65) | 9.2 (#8) |
| Chatbot | HappyFox describes a custom-built AI chatbot that can answer common questions and help deflect tickets. | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. |
| Founded | 2011 | 2016 |
| Headquarters | Irvine, California, United States | Wilmington, Delaware, USA |
| Integrations | Listed integrations include Shopify, Salesforce, Facebook Messenger, WordPress, Google Analytics, HappyFox Help Desk, HubSpot, Slack, Zapier, Zendesk, and Magento. | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. |
| Security | The maker links to a page titled “HappyFox – Security Policy.” | HelpCrunch says personal data is protected with TLS encryption and that its privacy policy follows GDPR requirements. |
| What it does | HappyFox Chat provides real-time live chat support for website visitors and lets agents handle multiple chat sessions. | HelpCrunch is a customer communication SaaS combining live chat, in-app messaging, email marketing, automation, ticketing and customer data. |
Plans
In their own words
HappyFox Chat
HappyFox Chat has no write-up on Specifiction yet; its figures are above.
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.