HappyFox Chat vs JivoChat
HappyFox Chat
happyfox.comJivoChat
jivochat.comSide by side
| Figure | HappyFox Chat | JivoChat |
|---|---|---|
| Price from | — | $28/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 4 |
| Spec score · Live chat software | 7.7 (#65) | 9.4 (#2) |
| Chatbot | HappyFox describes a custom-built AI chatbot that can answer common questions and help deflect tickets. | Yes |
| Integrations | Listed integrations include Shopify, Salesforce, Facebook Messenger, WordPress, Google Analytics, HappyFox Help Desk, HubSpot, Slack, Zapier, Zendesk, and Magento. | The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers. |
| Security | The maker links to a page titled “HappyFox – Security Policy.” | JivoChat says it uses TLS for data in transit, a web application firewall, hashed password storage, data isolation and external security audits. |
Plans
In their own words
HappyFox Chat
HappyFox Chat has no write-up on Specifiction yet; its figures are above.
JivoChat
JivoChat is a customer communication platform for website chat and live-agent conversations. It includes a website chatbot, visitor tracking, and omnichannel chat, with five agent seats and 50 listed integrations. It runs on the web, Windows, macOS, Linux, iOS, and Android. The Free plan costs nothing. Paid plans start at $28/mo (annual), and a 14-day trial is available. Basic includes proactive invitations, pre-chat buttons, real-time visitor monitoring, automatic assistant ready answers, anti-spam protection, and JivoChat CRM. Professional adds the Telephony Plus module, WhatsApp integration, voice messages on Telegram, Instagram, and Facebook, chatbot integration, and chat rescue. Enterprise includes a mobile SDK, chat routing, a video call module, and a chat API. These tiers provide different combinations of visitor engagement, messaging, and support functions. The listed prices for Basic, Professional, and Enterprise are $28.00, $42.00, and $56.00 per month, respectively, when billed annually.