HappyFox Chat vs Re:amaze
HappyFox Chat
happyfox.comRe:amaze
reamaze.comSide by side
| Figure | HappyFox Chat | Re:amaze |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 8 |
| Spec score · Live chat software | 7.7 (#65) | 9.0 (#11) |
| Chatbot | HappyFox describes a custom-built AI chatbot that can answer common questions and help deflect tickets. | Yes |
| Founded | 2011 | 2012 |
| Headquarters | Irvine, California, United States | San Jose, California, United States |
| Integrations | Listed integrations include Shopify, Salesforce, Facebook Messenger, WordPress, Google Analytics, HappyFox Help Desk, HubSpot, Slack, Zapier, Zendesk, and Magento. | The site lists integrations including Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. |
| Mobile apps | The feature list identifies web, Windows, Mac, iOS, and Android apps; mobile features include chat acceptance and transfer, notifications, canned responses, and chat history. | Re:amaze offers mobile apps for iOS and Android with push notifications for direct customer messaging. |
| Product | HappyFox Chat provides real-time chat support to website visitors within the app through an embeddable SDK. | Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses. |
| Security | The maker links to a page titled “HappyFox – Security Policy.” | Its data processing addendum says it maintains an information security program and uses risk-based measures that include encryption and pseudonymization. |
Plans
Re:amaze
- Basic$29 a month
- Pro$49 a month
- Plus$69 a month
- Starter$59 a month
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
In their own words
HappyFox Chat
HappyFox Chat has no write-up on Specifiction yet; its figures are above.
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools for online businesses. It brings email, live chat, social media, mobile SMS, VoIP, video calls, and push-notification conversations into one helpdesk. AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. Workflow macros, custom triggers, and chatbots can automate common tasks. A live dashboard can show browsing activity, shopping data, and geolocation; teams can add profile data through third-party apps or an SDK. The FAQ can be branded and published on a chosen domain, embedded on a website, or displayed in chat. Listed integrations include Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. iOS and Android apps support push notifications for direct customer messaging. The 14-day free trial requires no credit card and includes Plus plan features. Paid plans include Basic at $29 a month, Pro at $49 a month, and Plus at $69 a month, each billed monthly. Re:amaze is based in San Jose, California, and was founded in 2012.