Haven Connect vs PHA-Web
Haven Connect
havenconnect.com
PHA-Web
pha-web.comSide by side
| Figure | Haven Connect | PHA-Web |
|---|---|---|
| Price from | $2/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Affordable Housing Software | 8.5 (#3) | 7.2 (#18) |
| Applicant portal | Each applicant receives a portal to view status, update information and apply to other properties. | Applicants can submit applications online, view waiting-list status and position, update applications, message case workers, and exchange documents securely. |
| Founded | Company directories list Haven Connect as founded in 2015. | 2003 |
| Headquarters | Company directories list headquarters at 2590 Welton St., Denver, Colorado. | Sparta, Wisconsin, United States |
| Purpose | Haven Connect builds tools for owners and property management companies to manage affordable housing waitlists and reduce administrative work through process automation. | PHA-Web is a web-based system for public housing authorities covering tenant, property, and financial management. |
| Support | Property managers can schedule a 30-minute demo with a waitlist management specialist, who will walk through dashboard features and answer questions. | MCS advertises unlimited support from U.S.-based representatives and an average response time of eight minutes. |
Plans
Haven Connect
- Haven Connect (Software Advice listing)$2 a month
- Haven Connect affordable-housing softwarePriced on request
- Waitlist Management, Document Collection, & Automated Waitlist Update softwarePriced on request
In their own words
Haven Connect
Haven Connect provides software for affordable housing owners and property managers handling applicant waitlists. Its tools track applicants, automate list processes, and support communication through texts, emails, and physical letters; Haven Connect handles printing, mailing, and USPS integration. Staff can filter applicants by AMI parameters and preferences, while a compliance audit log records application changes. Applicants use a portal to check status, update information, apply to other properties, and upload documents linked to their files. The service says document collection uses end-to-end encryption. Automated waitlist updates run every April and September, with reminders and a response dashboard. After an update period, staff can send removal communications to non-responsive applicants and remove them from the master list. The listed package includes custom pre-applications and full applications, duplicate detection, setup, and training. Pricing is on request. Haven Connect was founded in 2015 and is headquartered in Denver.
PHA-Web
PHA-Web is a web-based system for public housing authorities to manage tenant, property, financial, and administrative work. Its applicant portal lets people submit applications, check their place on a waiting list, make updates, contact case workers, and exchange documents securely. Tenants can review balances, pay online, complete recertifications, sign documents, submit work orders, and update contact or bank information. Landlords can review payment history, unit and inspection details, exchange documents, reprint 1099s, and update their details. The 50058 Certification Manager handles HUD 50058 actions, calculates tenant rent and HAP payments, and supports PIC file submission and management. Other components include mobile inspections, optional work orders and signature collection, configurable document imaging, and an executive dashboard with 14 metrics and drill-downs. PHA-Web runs on Android, iOS, and the web. Pricing is available on request; optional components may require a separate subscription.