Haven Connect vs RealPage OneSite

Haven Connect provides software for affordable housing owners and property managers handling applicant waitlists. Its tools track applicants, automate list processes, and support communication through texts, emails, and physical letters; Haven Connect handles printing, mailing, and USPS integration. Staff can filter applicants by AMI parameters and preferences, while a compliance audit log records application changes. Applicants use a portal to check status, update information, apply to other properties, and upload documents linked to their files. The service says document collection uses end-to-end encryption. Automated waitlist updates run every April and September, with reminders and a response dashboard. After an update period, staff can send removal communications to non-responsive applicants and remove them from the master list. The listed package includes custom pre-applications and full applications, duplicate detection, setup, and training. Pricing is on request. Haven Connect was founded in 2015 and is headquartered in Denver.

RealPage OneSite is a multifamily property-management system that centralizes leasing, maintenance, accounting, and operations. It supports conventional, student, affordable, tax-credit, military, and senior-living properties. Workflows include applications, screening, waitlists, appointments, move-ins and move-outs, transfers, final account statements, and evictions. Role-based dashboards, portfolio views, recommendations, and automated workflows help teams coordinate operations. Maintenance tools include work orders, recurring maintenance, inspections, vendor management, asset history, and inventory insights. Accounting features include owner statements, bank reconciliation, tenant charges, and portfolio reporting.

OneSite is available on web, iOS, and Android. RealPage Payments supports resident payment options, and the LOFT Resident Portal is described as an open resident hub. The Lumina AI Suite includes leasing support through chat, voice, text, and email, and resident support for questions, service requests, amenity bookings, and rent reminders. RealPage describes encryption, multi-factor authentication, role-based access controls, and continuous monitoring. Pricing is on request; no amount or billing term is stated.