Hay.chat vs Quickchat AI
Hay.chat
hay.chat
Quickchat AI
quickchat.aiSide by side
| Figure | Hay.chat | Quickchat AI |
|---|---|---|
| Price from | €50/mo | $0.50/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 16 |
| Spec score · Chatbot Builders | 8.1 (#110) | 9.1 (#9) |
| Actions | It can process refunds, check order status and inventory, create tickets, read ticket history, and update ticket status. | Agents can hand conversations to a human, gather data, call HTTP APIs, connect MCP servers, and log data to Google Sheets. |
| Free plan | No | Yes |
| Integrations | The integrations page lists Web Chat, HubSpot, Magento, Shopify, Stripe, WooCommerce, and Zendesk as available; several other listed integrations are marked coming soon. | Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. |
| Knowledge-base answers | Yes | Knowledge sources include PDF, DOCX, XLSX, CSV, EPUB, Markdown and text files, websites, help-center articles and Shopify catalogs. |
| Product | Hay is open-source AI orchestration for customer support that connects a knowledge base to customers through integrations and custom actions. | Quickchat AI provides tools to create, configure, and deploy AI Agents for business use cases. |
| Security | The DPA lists TLS, role-based access control, audit logging, and secure key management among its technical and organizational measures. | Quickchat AI says customer content is not used to train LLMs and that customer environments are logically isolated. |
| Support | The Solo plan includes email support, Starter and Growth include priority support, and Enterprise includes a dedicated success manager. | The Enterprise plan includes a dedicated account manager and priority support. |
Plans
Hay.chat
- Solo€50 a month
- Starter€135 a month
- Growth€725 a month
- Enterprise€2,725 a month
Quickchat AI
- FreeFree
- Starter$9 a month
- Basic$29 a month
- Essential$99 a month
- Professional$299 a month
- Business$999 a month
- Enterprise$0.50 a month
- FreeFree
- FreeFree
- EnterprisePriced on request
In their own words
Quickchat AI
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.