HCOMS Property Management System vs SiteOps

HCOMS Property Management System is a multi-site platform for organizations managing property portfolios beyond spreadsheets. It brings tenancy records, inspections, repairs and compliance into one place, with access on Android, iOS and web. Tenancy records cover the path from advert and allocation through agreement, rent, reviews and exit; the system can send renewal reminders and export finance statements. It tracks eight compliance cycles, including gas, electrical, asbestos, fire, legionella and EPC, with reminders and escalation. Residents can report repairs through a portal, email or phone, and a branded app supports photo reports, emergency flags, status tracking and a help centre. Staff can triage jobs, assign contractors, record photos and sign-off, and report against SLAs. Contractors can schedule work and post on-site status from a phone, with certificates and invoices returned to the office. No-code workflows can chase delayed work and raise planned-maintenance orders. HCOMS describes finance-system links, ArcGIS map overlays, role-aware access and audit trails. It says production data is UK-hosted, with encryption, per-user authentication, optional multi-factor authentication and encrypted backups.

SiteOps is browser-based maintenance request software for property managers. Tenants submit issues through property-specific forms, while managers track the work on a dashboard and Kanban board. Forms can collect a request category, unit or room number, description, name, email, and optional photo. Managers can move requests through new, in progress, and done statuses. Requesters can look up progress with a confirmation code and unit number. When an email recipient is set in the app, new requests and status changes can trigger emails to the owner and requester. SiteOps offers a free plan covering one property and three requests per month. Paid plans are listed at $29.00 per month for Starter, $79.00 per month for Growth, and $199.00 per month for Pro; published limits differ by tier for team access, categories, properties, requests, and branding. The product runs in a browser without specialized local software and provides mobile access. Paid-plan checkout includes a 30-day trial only for users who have not already used one. Support is listed at [email protected].