Heap vs Mixpanel
Heap
heap.ioMixpanel
mixpanel.comSide by side
| Figure | Heap | Mixpanel |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Web analytics tools | 9.1 (#8) | 9.1 (#7) |
| Spec score · Data Analytics Software | 8.9 (#4) | 8.6 (#9) |
| Spec score · Product Analytics Tools | 8.8 (#7) | 8.6 (#13) |
| Spec score · Behavior Analytics | 8.8 (#6) | 8.6 (#10) |
| Spec score · Customer Analytics Software | 8.6 (#6) | 8.5 (#8) |
| Spec score · Website Analytics | 8.7 (#8) | 8.5 (#13) |
| Spec score · Funnel Analytics | 8.7 (#7) | 8.5 (#9) |
| Spec score · Web And Mobile Analytics Software | 8.7 (#8) | 8.6 (#11) |
| Spec score · Mobile App Analytics Software | 8.7 (#12) | 8.5 (#14) |
| API access | Yes | Yes |
| Conversion funnels | Yes | Yes |
| Data retention | limited | unlimited |
| Ecommerce tracking | Yes | Yes |
| Event tracking | Yes | Yes |
| Free plan | Yes | Yes |
| Headquarters | Heap is headquartered in San Francisco, California. | San Francisco, California, United States |
| Heatmaps | Heap pricing lists heatmaps as an analytics capability, with add-on availability on paid tiers. | Heatmaps visualize hotspots, dead zones and missed opportunities on web pages. |
| Integrations | Heap advertises more than 100 integrations and lists tools including Salesforce, Snowflake, Shopify, Klaviyo, Braze, Iterable, Marketo, Stripe and Zapier. | The integration directory covers data warehouses, CDPs, BI, CRM, experimentation, feature flags, marketing automation, surveys, privacy and AI categories. |
| Limit: pricing | G2 and Capterra reviewers report that Heap can be expensive for small businesses or startups. | GetApp reviewers report sharp price increases, restrictive free-plan limits and lower value for advanced features. |
| Rating on Capterra | 4.5 out of 5 from 42 reviews. | 4.5 out of 5 from 146 reviews |
| Rating on G2 | 4.4 out of 5 from 1,097 reviews. | 4.5 out of 5 from 1,372 reviews |
| Rating on Gartner Peer Insights | 4.3 out of 5 from 23 ratings. | 4.5 out of 5 from 115 ratings |
| Rating on TrustRadius | 8.1 out of 10 from 385 reviews and ratings. | 8.3 out of 10 from 256 reviews and ratings |
Plans
In their own words
Heap
Heap is an analytics product from Heap for tracking events and examining user activity. Its listed capabilities include conversion funnels, session recordings, ecommerce tracking, and API access. The listed platform is API, and the monthly visitor limit is 10,000. Data retention is described as limited. Heap offers a Free plan at free, covering 10,000 monthly sessions and six months of data history. Pro has no listed price and includes account analytics, an engagement matrix, report alerts, standard support, and Session Replay as an add-on. Premier also has no listed price and includes unlimited projects and one year of data history. The product therefore combines event collection with tools for conversion analysis, recordings, and ecommerce activity. Buyers should note that the free allowance is expressed in monthly sessions, while the listed visitor limit is 10,000.
Mixpanel
Mixpanel is an analytics platform for event tracking across products and ecommerce experiences. It provides conversion funnels, session recordings, ecommerce tracking, API access, and unlimited data retention. The free plan is available forever with unlimited seats, 1 million events per month, 10,000 session replays per month, 1,000 monthly active users, and 10 active feature flags. Growth costs $120 per month when billed annually, allowing up to 20 million events, 500,000 session replays, 5,000 monthly active users, and 50 active feature flags, with unlimited seats. Mixpanel is listed for API use. The maker was founded in 2009 and is headquartered in San Francisco, California.