Heidi vs Transcribe Health
Heidi
heidihealth.com
Transcribe Health
transcribe.healthSide by side
| Figure | Heidi | Transcribe Health |
|---|---|---|
| Price from | Free | $56/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 7 |
| Spec score · AI Medical Scribe Software | 8.0 (#13) | 8.7 (#4) |
| Headquarters | Melbourne, Australia | The careers page says the team is based in Toronto, Canada. |
| Integrations | Heidi offers embedded and connected EHR integrations, and its help page lists systems including Best Practice, Cliniko, Athena, Veradigm, Zedmed, and Genie. | The pricing page lists EHR integrations with Epic, OSCAR, and Cerner, as well as API and webhooks; Enterprise includes custom EHR integrations. |
| Product | Heidi is an AI medical scribe that transcribes consultations, generates clinical notes, and helps clinicians edit notes and create documents. | Transcribe Health describes itself as an evidence-based ambient AI medical scribe that drafts visit notes for care-team review and signature, for in-person and telehealth visits. |
| Security | Heidi states that it has ISO 27001, ISO 42001, and SOC 2 credentials and meets regional requirements including HIPAA, GDPR, PIPEDA, and APP. | The maker says data is encrypted at rest and in transit with AES-256 and stored on Canadian infrastructure. |
| Support | The pricing page lists priority support for paid Clinician and Teams plans. | The knowledge base says support replies are targeted within 24 hours; plan support ranges from community to dedicated customer success. |
Plans
Transcribe Health
- FreeFree
- FreeFree
- Practice$56 a month
- Practice$56 a month
- Solo$66 a month
- Solo$66 a month
- EnterprisePriced on request
In their own words
Transcribe Health
Transcribe Health is an ambient AI medical scribe that drafts visit notes for care-team review and clinician signature, for in-person and telehealth visits. It produces structured SOAP drafts and provides SOAP and free-text templates. Its evidence assistant answers clinical questions using published guidelines, links cited sources, and scores source reliability. Notes can pass through drafting, refinement, and clinician sign-off, with edits logged and comments and @mentions available in notes. Listed EHR integrations include Epic, OSCAR, and Cerner, alongside an API and webhooks. Telehealth capture is listed for Zoom, Teams, and Meet via screen share. The maker says data is encrypted at rest and in transit with AES-256 and stored on Canadian infrastructure. Free includes 30 encounters per month, up to 90 transcription minutes, 1 GB storage, and up to three team members. Paid plans start at $56/mo billed annually, and a 14-day trial is offered. It is a documentation assistant, not an EMR, EHR, or system of record; providers must transfer finalized outputs into their certified EMR.