HelioCampus Course Evaluations & Surveys vs Salesforce Education Cloud

HelioCampus Course Evaluations & Surveys helps U.S. colleges and universities create, schedule, deploy, and analyze evaluations and surveys for institutional feedback. Surveys can be organized at college, department, or institution level using customizable hierarchical templates and question libraries, including dynamic questions based on Course Learning Outcomes. Course evaluations include student, instructor, and general course types, scheduled at the beginning, midpoint, or end of a term. Automated notifications can go to students and instructors, and students can complete evaluations through their learning management system. Integrations support multiple LMS connections through LTI and native APIs, including Blackboard, Canvas, D2L Brightspace, and Moodle. Student course evaluations may be anonymous; instructor evaluations cannot. AI sentiment analysis supports bulk review, but HelioCampus must enable it and provision access through role-based access. Participants need a platform account and institutional single sign-on. The maker says it is FERPA compliant and lists ISO 27001:2013 and SOC 2 Type 2 certifications. Pricing is on request.

Salesforce Education Cloud supports institutional work across the student, campus, and staff journey, from recruitment through admissions and student services. Agentforce can answer prospective students’ questions at any time, capture interests, register campus tours, and start applications. Recruitment teams can use adaptive inquiry forms and coordinate communications across web, email, SMS, and social, with automated scoring and AI-powered applicant insights. Applicants can start, save, and complete dynamic applications, use autofill, and reuse components across programs. Admissions teams can review applications and supporting information, including third-party data, in one secure location and record reviewer recommendations with scoring. CRM dashboards and predictive AI alerts help teams follow enrollment goals, rates, and trends. The product also supports application management, admissions workflows, event management, SMS messaging, and a student portal. It runs on Android, iOS, and web, with an API. Enterprise Edition costs $87 USD per user per month, billed annually; the listed editions require annual contracts and reflect nonprofit pricing. A 30-day trial is available without a credit card or installation.