HelloNote vs MassageBook

HelloNote is a web-based therapy EMR and practice-management system for physical therapy, occupational therapy, speech-language pathology, and chiropractic practices. Clinical tools include customizable documentation templates, automated note-taking, SOAP notes, and CPT and ICD-10 code support. Practice functions cover scheduling, automated billing, claim tracking, and real-time eligibility verification, with online booking, client records, reminders, packages, memberships, payment processing, and digital intake forms listed. Built-in HIPAA-compliant video conferencing is available on every plan, including Free. HelloNote also lists AI documentation, predictive analytics, intelligent automation, real-time insights, and custom reports. It states that every plan is HIPAA compliant and patient data is encrypted across features. Free costs nothing for up to two patients and includes documentation, scheduling, and billing; no credit card is required. Lite costs $49.99 a month and Plus $70 a month. Plans have no contracts or setup fees and can be canceled anytime.

MassageBook is cloud-based practice software for massage businesses, covering online booking, scheduling, marketing, memberships, SOAP notes, payments, and client records. Clients can book appointments online, while scheduling tools aim to reduce double bookings. Records can include contact details, appointment history, messages, SOAP notes, intake forms, and accounting information. Customizable digital intake forms are completed online, and therapists can review their history in the mobile app. MassageBook Manager runs on iOS and Android for scheduling, notes, forms, and checkout, with web access also available. Card payments work through Stripe or Square, with a stated fee of 2.6% + $0.15 per card-present transaction. Integrations include Facebook, Instagram, Reserve with Google, external website scheduling, Square, and MassageBook Pay using Stripe. The company says integrations sync basic contact information, not sensitive medical data or SOAP notes. MassageBook states HIPAA compliance, encryption for forms and notes, and note modification histories. Plans listed are Transition at $15.00 per month, Practice at $44.25 per month, and Clinic at $74.25 per month; pricing information also says from $59/mo with a 30-day trial.