MassageBook
pro.massagebook.com
What it is
MassageBook is cloud-based practice software for massage businesses, covering online booking, scheduling, marketing, memberships, SOAP notes, payments, and client records. Clients can book appointments online, while scheduling tools aim to reduce double bookings. Records can include contact details, appointment history, messages, SOAP notes, intake forms, and accounting information. Customizable digital intake forms are completed online, and therapists can review their history in the mobile app. MassageBook Manager runs on iOS and Android for scheduling, notes, forms, and checkout, with web access also available. Card payments work through Stripe or Square, with a stated fee of 2.6% + $0.15 per card-present transaction. Integrations include Facebook, Instagram, Reserve with Google, external website scheduling, Square, and MassageBook Pay using Stripe. The company says integrations sync basic contact information, not sensitive medical data or SOAP notes. MassageBook states HIPAA compliance, encryption for forms and notes, and note modification histories. Plans listed are Transition at $15.00 per month, Practice at $44.25 per month, and Clinic at $74.25 per month; pricing information also says from $59/mo with a 30-day trial.
Spec sheet
- What it does
- MassageBook is an all-in-one software solution for massage practices, with scheduling, marketing, memberships, SOAP notes, and other business tools.Read 30 Sep 2026 · pro.massagebook.com
- Integrations
- The integrations page describes connections for Facebook, Instagram, Reserve with Google, external website scheduling, Square, and MassageBook Pay using Stripe.Read 30 Sep 2026 · pro.massagebook.com
- Support
- The pricing FAQ lists support through an online help desk, phone, chat, and email, and says onboarding resources include live online sessions, webinars, videos, and documentation.Read 30 Sep 2026 · pro.massagebook.com
- Booking and scheduling
- Clients can book appointments online, and the software includes scheduling tools intended to reduce double bookings.Read 30 Sep 2026 · pro.massagebook.com
- Client records
- The client database can store appointment history, contact information, messages, SOAP notes, intake forms, and accounting records.Read 30 Sep 2026 · pro.massagebook.com
- Cloud access
- MassageBook says its software is cloud-based, with client information stored in the cloud rather than locally on the phone.Read 30 Sep 2026 · pro.massagebook.com
- Intake forms
- Clients can complete customizable digital intake forms online, and therapists can review form history in the mobile app.Read 30 Sep 2026 · pro.massagebook.com
- Integration data
- The integrations FAQ says these integrations sync basic contact information and do not transfer sensitive medical data or SOAP notes to third-party apps.Read 30 Sep 2026 · pro.massagebook.com
- Mobile app
- MassageBook Manager is available for iOS and Android and supports scheduling, SOAP notes, intake forms, and checkout.Read 30 Sep 2026 · pro.massagebook.com
- Payments
- MassageBook supports card payments through Stripe or Square, with a stated fee of 2.6% + $0.15 per card-present transaction.Read 30 Sep 2026 · pro.massagebook.com
- Plan distinction
- The Clinic plan page lists unlimited staff seats, room assignment, couples massage bookings, waitlists, enhanced staff permissions, and upgraded reporting as added features.Read 30 Sep 2026 · pro.massagebook.com
- Security and compliance
- MassageBook states that it is HIPAA compliant and that its security features include encryption for intake forms and SOAP notes and modification histories for SOAP notes.Read 30 Sep 2026 · pro.massagebook.com
- Who it serves
- The company says its software is for massage practices ranging from solo practitioners to multi-staff clinics.Read 30 Sep 2026 · pro.massagebook.com
Plans and prices
Strong points and limits
Strong points
- Online booking and scheduling tools
- Customizable digital intake forms
- SOAP notes and client history
- iOS, Android, and web access
- Clinic plan includes unlimited staff seats
Limits
- No free plan
- Card-present payments carry a 2.6% + $0.15 fee
- Sensitive medical data does not sync to integrations
- Published plans show different starting-price information
Who it suits
MassageBook is intended for massage practices ranging from solo practitioners to multi-staff clinics. It suits practices needing booking, records, intake forms, payments, and mobile management.
Verdict
MassageBook combines scheduling, records, intake, payments, and marketing for massage practices. Its mobile apps and cloud storage support work across devices, while integrations limit transferred data to basic contact details.
Where Specifiction places it
- Massage Therapy Scheduling Software#12 of 278.0
- Massage Therapy Software#18 of 248.0