HelloNote vs TM3

HelloNote is a web-based therapy EMR and practice-management system for physical therapy, occupational therapy, speech-language pathology, and chiropractic practices. Clinical tools include customizable documentation templates, automated note-taking, SOAP notes, and CPT and ICD-10 code support. Practice functions cover scheduling, automated billing, claim tracking, and real-time eligibility verification, with online booking, client records, reminders, packages, memberships, payment processing, and digital intake forms listed. Built-in HIPAA-compliant video conferencing is available on every plan, including Free. HelloNote also lists AI documentation, predictive analytics, intelligent automation, real-time insights, and custom reports. It states that every plan is HIPAA compliant and patient data is encrypted across features. Free costs nothing for up to two patients and includes documentation, scheduling, and billing; no credit card is required. Lite costs $49.99 a month and Plus $70 a month. Plans have no contracts or setup fees and can be canceled anytime.

TM3 is a paid clinic management system for healthcare practitioners, available through web and Windows applications. Its online booking portal lets patients select an appointment type, location, practitioner and time. Clinics can set booking windows, limit future bookings per patient, and configure online registrations as provisional until staff verify, link or remove them. The Telehealth module supports virtual consultations over a secure internet connection; consultations are not recorded or stored. Zoom can be linked for telehealth appointments and classes, with one Zoom user per practitioner and vice versa. Automations create follow-up tasks or communications after cancellations and missed appointments, and can trigger post-discharge forms and treatment reviews. Automations cost £0.05 ex VAT, €0.06, or $0.10 AUD ex GST per action. TM3 includes treatment notes, appointment reminders, insurance billing, reporting, multi-location management and access to client details, schedules, communications and payments on laptops, tablets or mobiles.