Help+Manual vs MadCap Flare
Help+Manual
helpandmanual.com
MadCap Flare
madcapsoftware.comSide by side
| Figure | Help+Manual | MadCap Flare |
|---|---|---|
| Price from | — | $262.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| Plans published | 3 | 8 |
| Spec score · Help Authoring Tools | 7.9 (#10) | 8.0 (#9) |
| Spec score · Technical Documentation Software | 7.8 (#24) | 8.0 (#19) |
| Headquarters | Salzburg, Austria | Denver, Colorado, USA |
| Integrations | The feature matrix lists direct Confluence database import, RoboHelp and Author-It project import, and a DeepL automated translation plugin. | The product page says Flare can publish directly to Salesforce, Zendesk, and ServiceNow, and the pricing page lists ChatGPT integration for Flare Online authoring. |
| Platform requirement | The download page lists Windows 11, 10, 8 and 7 as supported operating systems and does not support Windows XP or older. | MadCap documentation states that Flare Desktop requires Microsoft Windows; Flare Online provides browser-based authoring and review. |
| Publishing | It publishes from one source to formats including Webhelp, HTML Help, PDF, Microsoft Word, ePUB, Kindle eBooks, Markdown and print manuals. | Flare publishes to multiple formats, including responsive HTML5, high-end print, Microsoft PowerPoint, PDF, Word, SCORM, and more. |
| Trial | The Help+Manual trial is fully functional for 30 days and includes the complete Professional Edition feature set. | MadCap offers a free 30-day Flare trial without requiring a credit card. |
Plans
Help+Manual
- Help+Manual v10, Basic Edition€569, paid once
- Help+Manual v10, Professional Edition€899, paid once
- Help+Manual v10, Floating License€1,569, paid once
MadCap Flare
- Starter — Flare Desktop Only$3,150 a year
- Flare Online — IndividualPrice not published
- Flare Online — TeamPrice not published
- Flare Online — BusinessPrice not published
- Starter — Flare Desktop Only$3,150 a year
- Flare Online - BusinessPriced on request
- Flare Online - IndividualPriced on request
- Flare Online - TeamPriced on request
In their own words
Help+Manual
Help+Manual has no write-up on Specifiction yet; its figures are above.
MadCap Flare
MadCap Flare is an authoring and publishing platform for technical documentation, online help, knowledge bases, policies, training materials, and API documentation. Topic-based authoring and single-sourcing let teams reuse material across versions and output formats. Flare can publish responsive HTML5, print, PowerPoint, PDF, Word, SCORM, and other formats; it also imports content from Word, Excel, Confluence, FrameMaker, RoboHelp, and DITA. Flare Online adds browser-based review for subject matter experts and non-Flare users, concurrent authoring, and real-time collaboration. Publishing can connect directly to Salesforce, Zendesk, and ServiceNow. Flare supports Unicode, double-byte, Cyrillic, and right-to-left languages, while Flare Online analytics can track topic views, searches without results, and user behavior. The Starter desktop plan costs $3,150 a year, billed at $3,150 per author per year. A free 30-day trial is available without a credit card. Flare Desktop requires Microsoft Windows; Flare Online offers browser-based authoring and review.