| Price from | $25/mo | $40.83/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Knowledge base software | 8.9 (#10) | 8.2 (#56) |
| API | The REST API uses API-key authentication and can create or update articles, read conversations and manage contacts. | HelpSite provides REST API access, and its support documentation says the available endpoints are limited and may expand over time. |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | HelpSite describes its product as intended for support, operations, and founder-led teams. |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | No |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | The generator accepts Google Drive and HelpSite offers an MCP server for MCP-compatible AI clients such as Claude Desktop and Claude Code. |
| Pricing model | Pricing is per workspace, with no per-agent or per-resolution charges. | HelpSite says pricing is flat per plan rather than per seat, and the trial does not require a credit card. |
| Product | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. | HelpSite provides a searchable knowledge base for public help centers and private internal documentation. |
| SSO support | Yes | Yes |
| Version history | Yes | Yes |
