Helpable vs Heroic Knowledge Base
Helpable
gethelpable.comHeroic Knowledge Base
herothemes.comSide by side
| Figure | Helpable | Heroic Knowledge Base |
|---|---|---|
| Price from | $25/mo | $7.04/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 5 | 6 |
| Spec score · Knowledge base software | 8.9 (#10) | 7.9 (#85) |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | both |
| Content analytics | Yes | Yes |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | No |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | Pro lists Slack, Heroic Inbox, HelpScout, WPForms, Formidable Forms, and Gravity Forms integrations. |
| Product | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. | Heroic KB is a self-service knowledge base plugin for WordPress with instant search, analytics, and article feedback. |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | All plans include plugin updates; Essential and Plus have standard support, while Pro has premium support. |
| Version history | Yes | Yes |
Plans
Helpable
- FreeFree
- Solo$25 a month
- Starter$49 a month
- Pro$149 a month
- Scale$299 a month
Heroic Knowledge Base
- Heroic KB Essential$169 a year
- Heroic KB Plus$349 a year
- Heroic KB Pro + AI$599 a year
- Heroic KB Essential$84.50 a year
- Heroic KB Plus$174.50 a year
- Heroic KB Pro + AI$299.50 a year
In their own words
Heroic Knowledge Base
Heroic Knowledge Base has no write-up on Specifiction yet; its figures are above.