| Price from | $25/mo | $3.25/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 5 | 14 |
| Spec score · Knowledge base software | 8.9 (#10) | 8.1 (#71) |
| AI assistant | Calli reads published articles, answers customer questions in plain language with a source link, and hands unanswered conversations to the contact form with the full conversation attached. | The AI chatbot is described as powered by ChatGPT and trained on each website's documentation to answer user questions. |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | both |
| Content analytics | Yes | Yes |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | Yes |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | The maker lists compatibility with Weglot and popular SEO plugins including Yoast SEO, All in One SEO, RankMath, and Slim SEO. |
| Product | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. | weDocs is a WordPress plugin for creating product documentation, knowledge bases, and wikis. |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | The Pro plan listings include 24/7 support, and the pricing page promises a refund within 14 days of purchase if the plugin does not meet the buyer's needs. |