Helpable vs Zoho Learn
Helpable
gethelpable.com
Zoho Learn
zoho.comSide by side
| Figure | Helpable | Zoho Learn |
|---|---|---|
| Price from | $25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Knowledge base software | 8.9 (#10) | 8.7 (#21) |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | both |
| Content analytics | Yes | Yes |
| Custom domain | A custom domain with free SSL is included with every paid plan starting at Starter. | Yes |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | Yes |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | Zoho Learn's API supports reading and writing data through GET, POST, PUT, and DELETE methods; the API page says usage is not limited, subject to system protections against denial-of-service attacks. |
| Knowledge base | Helpable publishes a searchable help center on a custom domain with structured data, sitemap, hreflang and SEO metadata. | Users can organize company policies, SOPs, onboarding documents, and other knowledge into a centralized, structured knowledge base. |
| Product | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. | Zoho Learn is knowledge management and learning management software for organizing and sharing knowledge, creating training, and tracking learner performance. |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | Zoho says Learn support is available by phone, chat, and email throughout the day. |
| Version history | Yes | Yes |
Plans
Helpable
- FreeFree
- Solo$25 a month
- Starter$49 a month
- Pro$149 a month
- Scale$299 a month
In their own words
Zoho Learn
Zoho Learn combines knowledge management and learning management for organizing information, creating training, and tracking learner performance. Teams can structure policies, SOPs, onboarding documents, and other material in a centralized knowledge base. Its course builder supports text, video, document, block, and SCORM lessons, with quizzes and assignments; course reports cover lessons, learners, quizzes, and assignments. Custom portals let organizations share knowledge and courses with external users. The API supports reading and writing data using GET, POST, PUT, and DELETE, subject to system protections against denial-of-service attacks. Apps for iOS and Android provide access to articles and courses on mobile. Zoho says information is encrypted at rest and in transit, and describes Learn as SOC-certified and GDPR-compliant. The Free plan supports 5 users, 3 spaces, 5 manuals, 5 courses, 1 GB storage, and 2 learning paths. Express and Professional list higher limits, but no prices are provided. The trial information differs: the pricing heading says 7 days, while the FAQ says 30 days with Professional access.