| Price from | $25/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 0 |
| Spec score · Knowledge base software | 8.9 (#10) | 7.2 (#126) |
| API | The REST API uses API-key authentication and can create or update articles, read conversations and manage contacts. | Zoomin provides a developer API for secure calls to platform functionality and integration with new or existing applications. |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | both |
| Content analytics | Yes | Yes |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | Zoomin describes its integrations as out-of-the-box connections that bring technical content where users are. |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | Zoomin’s onboarding documentation says accounts transition from Professional Services to Zoomin Support for ongoing support after post-go-live support ends. |