HelpBird vs HelpCrunch
HelpBird
helpbird.app
HelpCrunch
helpcrunch.comSide by side
| Figure | HelpBird | HelpCrunch |
|---|---|---|
| Price from | $3/mo | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Live chat software | 7.6 (#70) | 9.2 (#8) |
| Installation | The chat can be added to a site with one script tag, and the maker says the loader is about 4 KB gzipped and loads asynchronously. | The widget can be installed directly on websites, single-page apps, WordPress, Shopify, PrestaShop, OpenCart, Squarespace and through Google Tag Manager. |
| Integrations | The maker describes Shopify installation and embedding on WordPress and Wix, and lists webhooks that can connect to Slack, Zapier, or a CRM. | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. |
| Security | The privacy policy states that connections use HTTPS/TLS, passwords are hashed with PBKDF2, webhooks are HMAC-signed, and production data access is restricted and gated behind 2FA. | HelpCrunch says personal data is protected with TLS encryption and that its privacy policy follows GDPR requirements. |
Plans
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.