HelpCenter.io vs Zendesk Guide
HelpCenter.io
helpcenter.io
Zendesk Guide
zendesk.comSide by side
| Figure | HelpCenter.io | Zendesk Guide |
|---|---|---|
| Price from | $2.42/mo | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 10 |
| Spec score · Knowledge base software | 8.4 (#44) | 9.2 (#3) |
| Publishing audience | both | both |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Integrations | The integrations guide lists Zendesk, Front, HubSpot, and Intercom, and says AI suggestions and replies in those integrations require Catalyst or the AI add-on on Bootstrap and Growth. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| SSO support | Yes | Yes |
| Paid from | 29 | 55 |
| Version history | Yes | Yes |
Plans
HelpCenter.io
- Bootstrap$29 a month
- Growth$119 a month
- Catalyst$179 a month
- Bootstrap$29 a year
- Growth$119 a year
- Catalyst$179 a year
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
HelpCenter.io
HelpCenter.io has no write-up on Specifiction yet; its figures are above.
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.