HelpCrunch vs Helplexa
HelpCrunch
helpcrunch.comHelplexa
helplexa.comSide by side
| Figure | HelpCrunch | Helplexa |
|---|---|---|
| Price from | $15/mo | £14.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Live chat software | 9.2 (#8) | 8.3 (#33) |
| Chatbot | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. | Yes |
| Chat channels | omnichannel | omnichannel |
| Free plan | No | Yes |
| Headquarters | Wilmington, Delaware, USA | London, United Kingdom |
| Integrations | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. | The integrations page lists Instagram, Facebook Messenger, Wix, WooCommerce and WordPress, and labels HubSpot, Stripe, Calendly, Slack and Microsoft Teams as beta. |
| Live agent chat | Yes | Yes |
Plans
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.