HelpCrunch vs Live Chat 3
HelpCrunch
helpcrunch.comLive Chat 3
jakweb.chSide by side
| Figure | HelpCrunch | Live Chat 3 |
|---|---|---|
| Price from | $15/mo | $24/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 3 | 2 |
| Spec score · Live chat software | 9.2 (#8) | 7.9 (#48) |
| Chatbot | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. | The included chatbot can provide automatic answers until an operator picks up the conversation. |
| Chat channels | omnichannel | website |
| Free plan | No | No |
| Integrations | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. | The maker lists SMS integrations with Twilio, Plivo and Nexmo, plus a built-in click-to-chat feature for WhatsApp. |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
Plans
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.