Live Chat 3

Spec sheet

Purpose

Live Chat 3 lets website owners communicate with visitors in real time to provide support and answer questions.Read 11 Oct 2026 · jakweb.ch

Free plan

NoRead 23 Sep 2026 · jakweb.ch

Integrations

The maker lists SMS integrations with Twilio, Plivo and Nexmo, plus a built-in click-to-chat feature for WhatsApp.Read 11 Oct 2026 · jakweb.ch

Mobile apps

Native iOS and Android apps are included with the license and communicate through the customer's server.Read 11 Oct 2026 · jakweb.ch

Support

The maker says it offers support through a contact form, usually responds within 24 hours, and has an average support rating of 4.9 out of 5 stars.Read 11 Oct 2026 · jakweb.ch

Capacity

The maker says an installation has no restrictions on the number of departments, operators or clients.Read 11 Oct 2026 · jakweb.ch

Chat channels

websiteRead 23 Sep 2026 · jakweb.ch

Chatbot

The included chatbot can provide automatic answers until an operator picks up the conversation.Read 11 Oct 2026 · jakweb.ch

Desktop apps

The documentation says native desktop apps are available for Mac, Linux and Windows.Read 11 Oct 2026 · jakweb.ch

Group chat

Public and private group chats support up to 50 participants.Read 11 Oct 2026 · jakweb.ch

Live agent chat

YesRead 23 Sep 2026 · jakweb.ch

Notifications

The product can send push or desktop notifications, email and SMS notifications.Read 11 Oct 2026 · jakweb.ch

Operator permissions

The responsive operator panel offers more than 25 permission levels.Read 11 Oct 2026 · jakweb.ch

Security and control

The maker says the software is installed on the customer's server, giving the customer control over it, and describes it as built to be as secure as possible.Read 11 Oct 2026 · jakweb.ch

Self-hosted

The product is self-hosted and the maker says it has no monthly fees.Read 11 Oct 2026 · jakweb.ch

Technical requirements

The documentation lists PHP 8, MySQL 5.6 or MariaDB 10 or higher, cURL and zlib as requirements.Read 11 Oct 2026 · jakweb.ch

Visitor tracking

YesRead 23 Sep 2026 · jakweb.ch

Website embedding

The chat can be embedded on websites, including WordPress, Joomla, PrestaShop, XT-Commerce, Typo3 and plain HTML sites.Read 11 Oct 2026 · jakweb.ch

Plans and prices

Every Live Chat 3 plan and price →

Where Specifiction places it

• Live chat software#48 of 947.9