HelpCrunch vs LiveHelpNow
HelpCrunch
helpcrunch.com
LiveHelpNow
livehelpnow.netSide by side
| Figure | HelpCrunch | LiveHelpNow |
|---|---|---|
| Price from | $15/mo | $39/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 7 |
| Spec score · Live chat software | 9.2 (#8) | 7.4 (#81) |
| Headquarters | Wilmington, Delaware, USA | Doylestown, Pennsylvania, United States |
| Integrations | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. | Listed integrations include HubSpot, Slack, WhatsApp, Facebook, Instagram, Freshdesk, and Mailchimp. |
| Live chat | The platform provides real-time customer conversations through a customizable web chat widget. | The platform offers live chat and chat bots for customer messaging. |
| Security | HelpCrunch says personal data is protected with TLS encryption and that its privacy policy follows GDPR requirements. | LiveHelpNow says account data is transmitted via 256-bit encrypted SSL and stored at a SOC 2 Type II certified data center, with a backup site. |
Plans
LiveHelpNow
- Essential$39 a month
- Professional$59 a month
- Premium$79 a month
- Knowledge AI$99 a month
- Conversational AI$499 a month
- Conversational AI Plus$799 a month
- EnterprisePriced on request
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.
LiveHelpNow
LiveHelpNow has no write-up on Specifiction yet; its figures are above.