HelpCrunch vs Sentinel Live Chat
HelpCrunch
helpcrunch.comSentinel Live Chat
sentinelhub.aiSide by side
| Figure | HelpCrunch | Sentinel Live Chat |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Live chat software | 9.2 (#8) | 7.1 (#88) |
| Chatbot | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. | Yes |
| Chat channels | omnichannel | omnichannel |
| Free plan | No | No |
| Live agent chat | Yes | Yes |
| Shared inbox | A shared inbox brings customer messages from multiple channels into one workspace. | Agents can monitor and reply to website conversations from one workspace. |
| Visitor tracking | Yes | Yes |
Plans
Sentinel Live Chat
- EnterprisePriced on request
- GrowthPriced on request
- StarterPriced on request
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.
Sentinel Live Chat
Sentinel Live Chat has no write-up on Specifiction yet; its figures are above.