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SPECIFICTION
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Sentinel Live Chat

sentinelhub.ai

Web
Visit sentinelhub.ai
Spec score 7.1 #88 of 94 in Live chat software

Spec sheet

Product
Sentinel Live Chat is a customizable website chat widget connected to Sentinel’s shared inbox, contact history, and AI workflows.Read 11 Oct 2026 · sentinelhub.ai
Free plan
NoRead 19 Sep 2026 · sentinelhub.ai
AI and handoff
AI can handle repetitive questions while the team remains available for conversations that need human attention.Read 11 Oct 2026 · sentinelhub.ai
AI integration controls
AI tool connections support guardrails including read-only mode, call limits, destructive-action confirmation, blocked fields, PII masking, prompt-injection guard, and secret detection.Read 11 Oct 2026 · sentinelhub.ai
AI knowledge base
AI auto-replies use an uploaded knowledge base to answer repetitive questions consistently.Read 11 Oct 2026 · sentinelhub.ai
Channels
Sentinel brings WhatsApp, Telegram, and Live Chat conversations into one shared inbox.Read 11 Oct 2026 · sentinelhub.ai
Chat channels
omnichannelRead 19 Sep 2026 · sentinelhub.ai
Included agent seats
3Read 19 Sep 2026 · sentinelhub.ai
Live agent chat
YesRead 19 Sep 2026 · sentinelhub.ai
Plan payment
Plan and add-on payment flows require payment proof and approval before a change becomes active.Read 11 Oct 2026 · sentinelhub.ai
Shared inbox
Agents can monitor and reply to website conversations from one workspace.Read 11 Oct 2026 · sentinelhub.ai
Support and sales
The product page invites teams to book a demo and says the Sentinel team can help map suitable channels and workflows.Read 11 Oct 2026 · sentinelhub.ai
Team security
Business access uses Owner, Admin, and Member roles; owners and admins can be required to verify by OTP, and member access can be limited by allowed IP addresses.Read 11 Oct 2026 · sentinelhub.ai
Third-party integrations
The AI tools module can connect external platforms through configured endpoints and supports API key or login-password authentication models.Read 11 Oct 2026 · sentinelhub.ai
Visitor context
The product captures visitor details and keeps them available during the conversation.Read 11 Oct 2026 · sentinelhub.ai
Visitor flows
Visitor flows can present buttons, forms, confirmation steps, and result views in widget and direct chat.Read 11 Oct 2026 · sentinelhub.ai
Visitor tracking
YesRead 19 Sep 2026 · sentinelhub.ai
Website chatbot
YesRead 19 Sep 2026 · sentinelhub.ai
Widget setup
The widget supports configurable branding, visitor fields, prompts, behavior, and allowed domains, and is embedded with a code snippet.Read 11 Oct 2026 · sentinelhub.ai

Plans and prices

Enterprise Priced on request Higher limits for most team and channel counts · unlimited broadcasts · API access, custom branding, Wasync, AI, WhatsApp, Telegram, and advanced analytics Read 11 Oct 2026 · sentinelhub.ai
Growth Priced on request Up to 10 members · 3 connections · 1 WhatsApp slot · 1 Telegram slot · customized live chat automation with integrated backoffice · 5,000 contacts · 50 broadcasts/month Read 11 Oct 2026 · sentinelhub.ai
Starter Priced on request Up to 3 members · 100 contacts · 5 broadcasts/month · live chat enabled · no WhatsApp, Telegram, AI, or API access Read 11 Oct 2026 · sentinelhub.ai

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Where Specifiction places it

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